Helpdesk Support I - Part-Time - Chester Counties (Open Until Filled)
Delaware County Community College - Chester County, PA

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The College strongly encourages applications from members of traditionally under-represented groups. Interested candidates should apply online at www.dccc.edu or send electronically only (in MS Word or PDF format), a cover letter, complete and current resume and a list of three references (including current immediate supervisor) to Connie L. McCalla, Vice President, Human Resources, Delaware County Community College, 901 South Media Line Road, Media, PA 19063, hr@dccc.edu. Application materials must be submitted only as a completed packet. References will not be contacted without the applicant's permission.
Salary: A minimum starting salary of $15.40/hour (11SS)

The ideal candidate must have completed two-years of college level coursework in computer science, informational technology or related field and/or; equivalent combination of education and experience to successfully perform the essential duties of the job as listed above. Additional minimum qualifications are as follows: - Technical and Functional knowledge of computer hardware; Technical and Functional knowledge of Windows OS, Novell and Internet applications; Capacity to work in multi-service environment; Excellent organization skills; Excellent interpersonal and communication skills; Ability to lift equipment (up to 50 lbs.); Required to travel between Chester County sites; Experience in support services in an instructional environment is preferred.

Description Delaware County Community College, a competency-based institution, committed to diversity invites applications for a Part-time Helpdesk Support I in our Chester County Campuses.

This position assist in the support and maintenance of instructional services at Downingtown, Exton and other facilities in Chester County, including the installation of software and documentation of problems and solutions. Help to coordinate all aspects of technology usage and problem solving with the main campus, including the scheduling and maintenance of equipment and network activities. This position also assist students, staff and faculty, as needed, in the use of technology.

Primary responsibilities includes but not limited to h elping coordinate information and learning services, as well as, general computing training activities with related support teams at the main campus; responsible for the general good working condition of computing and media resources; monitor the Support Center tickets, respond to tickets in a timely manner and document work performed; assists in the research and purchase of equipment for supported areas; helps document equipment problems and implement solutions; keeps abreast of state-of-the-art computing developments; performs other duties as assigned.

DCCC is an equal opportunity employer.

Delaware County Community College - 17 months ago - save job - block
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