Hm Medical Records Assistant Manager
Schumacher Group: Business Opportunities - Houston, TX

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Coordinate, monitor, and review chart submission procedures of EDRC in conjunction with records management/scanning departments and coding/billing companies.

Job Responsibilities
  • Interview, hire, train/educate and terminate EDRC
  • Analysis and supervision of EDRC’s timely submission of daily charts and stray/deficient charts
  • Produce, review and distribute stray and deficient reports
  • Monitor processes, productivity and efficiency of EDRCs
  • Evaluate EDRC 90 days after hire date and annual evaluations thereafter
  • Assist with special projects as assigned
  • Coordinate special projects from Corporate Office or Regional Office to EDRCs
  • Review charts for coding issues i.e., ‘code as is’; determine unbillable charts
  • Travel to facilities as needed:
    • Train new employees
    • Redesign processes due to low targets, problems, outstanding chart backlog
    • Assist/train for scanning implementation
    • Back up role of EDRC in emergencies
  • Payroll review for missed punches, time off requests, scheduled hours worked, holiday pay
  • Facilitate communication between EDRC, Corporate Office, coding and Regional Offices.
  • Proactively communicate to the Divisional Medical Records Manager--and regional teams on any issues.
  • Attend the weekly/monthly divisional/regional calls to provide issues, status of projects, etc.
  • Resolve problems regarding missing charts through communication with the EDRC, Divisional Medical Records Manager, Regional Vice President/Nurse Liaison and/or hospital
  • Communication with Hospital Administration and pertinent department managers
  • Attend start-up meetings with Regional Operations Teams at newly contracted facilities
  • Act as a liaison between EDRC and hospital staff
  • Speak with each EDRC at least monthly
  • Other duties as assigned

Educational Qualifications Bachelor’s Degree or equivalent years of management experience

Professional Qualifications
  • Supervisory/management skills
  • General understanding of the reimbursement process for emergency medicine, coding and billing process, and related reporting needs.

Previous Experience
  • 3 years of experience in management/healthcare
  • Previous hospital/medical experience; experience with medical records management is preferable

Special Skills
  • Possess the maturity, sophistication and professional demeanor to interface with all levels of management, staff, physicians, hospital administration and patients
  • Excellent organizational skills
  • Demonstrated leadership skills
  • Able to read, analyze and interpret documents. Able to write reports, business correspondence and procedure manuals. Able to effectively present information and respond to questions from managers, clients and customers.
  • Able to define problems, collect data, establish facts, and draw valid conclusions. Able to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Can interpret an extensive variety of instructions in written and oral form.
  • Able to perform basic mathematical skills. Able to compute rate, ratio, and percent to draw and interpret bar graphs.
  • Computer literate with a solid understanding of core concepts. Capable of working on projects independently but may require assistance with advanced concepts.