As a Host/Hostess of Filini Restaurant, your responsibilities will include:
-Greeting guests in a warm, friendly, and professional manner
-Solid familiarity with all hotel facilities, room types, food and beverage outlets, recreational activities, and emergency procedures
- Familiar with local dining, shopping, entertainment offerings, etc. in order to answer guest questions about the hotel and local area by researching and providing prompt and professional follow-up information
-Booking and setting up reservations for guests of the restaurant
-Back-up support with Room service over flow
-Serving each guest on a one-to-one basis with utmost courtesy
-Inspecting and maintaining overall cleanliness and appearance of The Lounge, including temperature, lighting, and music
-Working closely with in-house vendors to satisfy guest entertainment needs
-Demonstrating a professional attitude in all interactions with guests, hotel staff, and vendors – both in face to face discussions and over the telephone
-Ability to effectively deal with internal and external guests with a high level of patience, tact, and diplomacy.
-Ability to suggest a wide variety of attractions for guest entertainment, as well as the ability to give accurate and clear directions.
-Basic mathematical and calculator skills to prepare simple calculations without error.
-Ability to accurate access and input information using the hotel’s computer system.
-Ability to stand or sit for long periods of time, as well as constant bending, stooping, and extending of arms.
-Ability to work a flexible schedule, including weekends and holidays
-Minimum two years experience as a Host or Concierge in an upscale hotel environment.
Opera experience is preferred.
We offer medical, dental, vision, 401(k) with match; paid vacation, free meals and amazing hotel discounts at Radisson Blu, Radisson, Country Inn & Suites, Park Inn Hotels.
Carlson Rezidor Hotel Group - 9 months ago