Be a part of our exciting team at FireLake Grill House & Cocktail Bar! As a Host/Hostess, your responsibilities will include:
-Promptly greet arriving guests with a warm, sincere greeting.
-Answer any questions regarding menu items.
-Take and input reservations.
-Answer telephone according to standards.
¨ Clean tables, chairs and floor area as needed
¨ Polish silver and folds linens
¨ Assist service team as necessary to meet and exceed the guests’
Create 100% guest satisfaction by providing Yes I Can! genuine
hospitality and by exceeding guest expectations.
¨ Give personal attention, takes personal responsibility and uses
teamwork when providing guest service
¨ Listen, apologize with empathy, find a solution and follows through
when resolving guest problems
¨ Assume the responsibility to notice when the guest is not satisfied
and uses their best judgment as to when it is appropriate to use the
100% Guest Satisfaction Guarantee
¨ Perform other duties as required to provide Yes I Can! genuine
***Previous customer service experience required***
*Flexible availability - able to work AM's, PM's, weekends and holidays.
$13.18 an Hour.
Carlson Rezidor Hotel Group - 7 months ago