Human Resources Assistant (OA), GS-0203-05
Indian Health Service - Phoenix, AZ

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The Indian Health Service (IHS) is the principal federal health care provider and health advocate for American Indians and Alaska Natives (AI/AN). The IHS goal is to raise Indian health status to the highest possible level. IHS provides leadership and direction to programs and activities designed to improve health outcomes to over 1.9 million AI/AN through a system of IHS, Tribal and Urban operated facilities and programs.
For information on the IHS visit for more details. KEY REQUIREMENTS

The selected applicant will be subject to a pre-employment background
investigation, which will include a fingerprint check.
If applicable-Selective Service registration (Males born after 12/31/59)
U.S. Citizenship is required DUTIES: Back to top

Provides a variety of human resources (HR) functions and financial management support as the primary receptionist for both departments receiving and directing callers/visitors;
Provides information and explanations about the Phoenix Indian Medical Center (PIMC) and determines the exact nature of inquiry and follows through on the appropriate referral; and
Performs HR technical and administrative support to recruitment/placement; classification; employee benefits; performance management; employee and labor relations; information systems; and the finance department. QUALIFICATIONS REQUIRED: Back to top
To qualify for this position, your resume must reflect sufficient experience and/or education, to perform the duties of the position for which you are applying. Your resume is key in evaluating your experience, as they relate to this position. Therefore, we encourage you to be clear and specific when describing your work experience.

Successfully completed 4 years of education, or have a Bachelor’s Degree, from an accredited college.

Your resume must demonstrate at least one year of specialized experience at or equivalent to at least the next lower grade level in the Federal service obtained in either the private or public sector performing support work in reviewing Human Resources (HR) documents for completeness and accuracy; providing general information concerning HR processes and procedures; and obtaining HR information and/or maintaining HR files and listings.

Time-In-Grade Requirements: Merit Promotion (status) candidates must have completed one year of service at the next lower grade level. Time-In-Grade provisions do not apply under the Excepted Service Examining Plan (ESEP).

You must meet the requirements of the job by this date: Friday, July 19, 2013 HOW YOU WILL BE EVALUATED:

You will be rated based on the information provided in your resume ( your resume must state specific duties that relate to this position ) and your responses to the assessment questions will be evaluated against the duties you provided in your resume, along with your submitted documentation to determine your ability to demonstrate the following:

Technical Competency;
Personnel and Human Resources;
Customer Service; and
Oral Communication.

You will receive a numeric rating based on your responses to the Assessment questions. If after reviewing your resume and responses to the assessment questions, a determination is made that you have overstated your qualifications and/or experience, you may lose consideration.

The following links below provide information on how you may be eligible for various hiring authorities. If you are a Veteran, qualified CTAP and ICTAP eligible, or an individual with a disability, please refer to the following links below for additional guidance:

Veterans , i.e. (VEOA, VRA, and 30% or more disabled)

Career Transitional Assistance Program (CTAP )

Interagency Transitional Assistance Program (ICTAP )

Schedule A Appointments for the Disabled

Click here to view vacancy questions: View Occupational Questionnaire . All documents above MUST be received by 11:59 (Eastern Standard Time) of the closing date of, Friday, July 19, 2013 , to be considered. BENEFITS: Back to top
The Federal Government offers a comprehensive benefits package. Explore the major benefits offered to most Federal employees at . OTHER INFORMATION:

A two-year trial period may be required upon selection/placement (ESEP only).

IHS - Operated Properties are tobacco free . HOW TO APPLY: Back to top

To apply for this position, you must provide a complete Application Package. See required documents below.

Click ‘Apply Online' to create an account or log in to your existing USAJOBS account.
Follow the prompts to complete the assessment questionnaire and upload required documents.
Please ensure you click the Submit My Answers button to submit your application.
Applications must be received by the closing date of the announcement to receive consideration.
Check application status by logging into your USAJOBS account, clicking Application Status, then More Information for this position. Return to an incomplete application by clicking Apply Online in the vacancy announcement and re-selecting your resume and/or other documents from your USAJOBS account.

To fax supporting documents you are unable to upload, complete this cover page using the following 926162 . Fax your documents to 1-478-757-3144.

You are highly encouraged to submit your application package and complete your assessment questionnaire on-line. If you cannot apply online:

Click to view and print the assessment questionnaire View Occupational Questionnaire .
Print this 1203FX form to provide your response to the assessment questionnaire
You are limited to selecting 10 locations.
Fax the completed 1203FX form along with any supporting documents to 1-478-757-3144. Your 1203FX will serve as a cover page for your fax transmission.

PLEASE NOTE: When completing the 1203-FX, be sure to select only one response for each question. Selecting more than one response for a question may result in your application package being rated ineligible. In Section 25 of the Occupational Questionnaire, you may notice that the numbering restarts with number one. When entering your responses on the 1203-FX form please continue to enter your responses on the next available number within this section. The numbers on the 1203-FX will not match the Occupational Questionnaire once it restarts with number one.

Submission of a resume' or a 1203FX form alone IS NOT a complete application. This position requires the completion of additional forms and/or supplemental materials as described under Required Documents section.

The IHS provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the Human Resources Office ( Rowena Valadez , (602)364-5224 , and/or ROWENA.VALADEZ@IHS.GOV .) The decision on granting reasonable accommodation will be on a case-by-case basis. REQUIRED DOCUMENTS:

Required Documentation for Eligibility and Preference :
Indian Preference Applicants: - If claiming Indian preference for the first time, or if you have no previous documentation of preference, applicants must provide a completed copy of the Form BIA-4432 (expiration date 11/30/2014), “Verification of Indian Preference for Employment in the BIA and IHS Only.” Indian preference will not be given unless a properly signed and dated form is submitted with your application, including any verification by an authorized Tribal Representative or BIA Official of tribal enrollment records. For detail instructions, see form BIA-4432. You must also complete the family history chart if necessary. Current IHS employees with a BIA form on file in their Official Personnel Folder are required to submit a copy of that form with their application. Refer to BIA-4432 link: http:/
Veterans Employment Opportunity Act (VEOA) or other Veterans preference (VRA and 30%or more disabled) - include a copy of your DD-214, if you're claiming Vet preference. For more information please see link at:
Career Transitional Assistance Program (CTAP)/Interagency Career Assistance Program (ICTAP) - If you are claiming CTAP/ICTAP, follow the instructions below: .
Current or former Federal employee : Include your most recent SF50.
Childcare Addendum form must be included for this position and is available for downloading at:
Transcripts must be provided if substituting education for experience and/or if education is required for this position. Unofficial transcripts are acceptable but official transcripts will be required before entrance on duty.

Your application package MUST be complete by 11:59 pm Eastern Standard Time (EST) on Friday, July 19, 2013 , the closing of this announcement.

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Indian Health Service's mission is to provide health care and related services for American Indian and Alaska Natives, as well as their...