Human Services Specialist II/Service Trainer
Iowa State University 141 reviews - Ames, IA

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The Human Development and Family Studies department at Iowa State University is seeking qualified candidates for a Human Services Specialist II. This position is designed to function as a trainer of Iowa Department of Human Services (DHS) service personnel, providers, community partners, and/or DHS resource families. The trainer utilizes best practices for preparing and delivering materials for adult learners using a variety of delivery and instructional methods. This training may be conducted at remote office locations or training sites. The trainer works with DHS subject matter experts, consultants, other contracted trainers, and co-workers to prepare and develop training curriculum. Working in cooperation with supervisors, other trainers, and consultants, the trainer provides research data on program impact on identified data.

The successful candidate will have the ability to communicate (both verbal and written) effectively with a wide range of individuals; establish working relationships with staff, administrators, and community partners; and interact collegially and maintain the highest standards of integrity and ethics.

Required Qualifications

Bachelor's degree and two years' experience as a child welfare service worker.

Preferred Qualifications

Bachelor's and/or master's degree in social work or related field
Experience with the Iowa or another state's Department of Human Services in child welfare
Experience in developing and conducting classroom based training for adult learners
Experience in developing and implementing online and web based courses for adult learners
Experience with system reporting on child welfare cases
Experience that demonstrates knowledge and application of Code of Iowa, Iowa Administrative code and DHS Employees' Manual


Minimum $33,676; commensurate with qualifications

Special Conditions

This position has been reposted and the guarantee consideration date has been extended.

All accrued vacation must be taken during the term of this appointment. Unused vacation will be forfeited upon resignation or termination from ISU.

Some overnight travel is required.
The duties of this position require the ability to obtain and maintain a valid driver's license.

All offers of employment, oral and written, are contingent upon the university's verification of credentials and other information required by federal and state law, ISU policies/procedures, and may include the completion of a background check.

Application Instructions

To apply for this position, please click on "Apply for this Vacancy" and complete the Employment Application. Please be prepared to enter or attach the following:

1) Resume/Curriculum Vitae
2) Letter of Application/Cover Letter
3) Contact information for three references

If you have questions regarding this vacancy, please email Jan Melby at or call 515-294-6392. If you have questions regarding this application process, please email or call 515-294-4800 or Toll Free: 1-877-477-7485.

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