Job Summary: Under general supervision, provides training consulting services and performance assessments. This position provides critical oversight of a range of training products from analysis and design through development, implementation, and evaluation. The position is typically assigned duties as the department performance improvement coordinator and the department lead for the leadership-related and instructor curriculum review committees.
Reports To: Supv - Training Support
Primary Duties and Responsibilities:
1.) Analyzes, designs, develops, implements and evaluates initial and continuing Instructor training and qualification programs.
2.) Coordinates the training and performance improvement department self-assessment and corrective action processes.
3.) Coordinates the site On-the-Job and task performance evaluator training and qualification program.
4.) Recommends improvements and modifications in organization, procedures, policies, standards, specifications, methods, processes, and equipment.
5.) Conducts and completes Instructor Skills Evaluations to identify Instructor strengths and weaknesses. Provides accurate, timely and constructive performance feedback in order to help others improve and succeed. Seeks opportunities to provide appropriate recognition. Conducts coaching in a positive and productive manner. Counsels Instructors concerning training issues.
6.) Maintains participation in utility industry groups.
7.) Provides workgroup input into the department budget.
8.) Interfaces with lower levels of management and represented personnel.
9.) May serve on site committees/teams as required (such as Emergency Response Organization, Training Advisory Committee, etc.).
10.) Evaluates training effectiveness and recommends changes as necessary.
11.) Prepares and reviews training procedures and instructions, incorporating changes and monitoring the quality of the process.
12.) Models line manager standards and expectations. Reinforces the use of error prevention tools, safe worker practices, ALARA techniques, and the principles for a strong nuclear safety culture in all training.
13.) Support job functions in the outage and emergency response organizations as assigned.
14.) Maintains a long range initial and continuing training plan for the Instructor Training Program based on a systematic analysis of staffing and performance needs.
15.) Ensures the training programs are maintained current by incorporating INPO, industry, and station operating experience, NRC Circulars, Bulletins, and Information Notices, plant modifications, license amendments, procedure changes, and training effectiveness reports.
16.) Maintains performance indicators for the department.
Knowledge: Knowledgeable in the following:
1.) National Academy for Nuclear Training documents related to training program content and the accreditation process
2.) Industry standards and best practices regarding the analysis, design, development, implementation and evaluation of nuclear power training material.
3.) Corrective action program implementation practices and policies.
4.) Learning management systems deployment and practices or equivalent.
5.) Knowledgeable in project management theory, especially planning and scheduling. Experience managing projects with competing priorities desired.
6.) Knowledgeable in the use of personal computers and Microsoft Office Suite. Experience with Vision and Training Server, or similar software, is desired.
1.) Demonstrated ability to provide constructive critical feedback to customers on all aspects of the systematic approach to training.
2.) Demonstrated ability to evaluate incumbent performance gaps. From the potential training solutions, implement training solutions that contribute to improved performance.
3.) Demonstrated ability to organize and perform work activities under minimal supervision and to handle multiple assignments within specified time constraints.
4.) Demonstrated ability to lead people
5.) Written and oral communication skills and the ability to influence others and clearly state expectations and desired outcomes. Analytical and problem solving skills coupled with the ability to make decisions.
Education/Experience: Bachelor of Science in Education, Instructional Technology, or Psychology, or other behavioral science degree with a concentration in program design OR a related discipline with two years related work experience including designing and evaluating performance based training programs OR equivalent combination of formal education and experience. Two years of commercial nuclear training experience preferred.
Personnel Safety, Nuclear Safety, Customer Focus, Ownership, Teamwork, Integrity, Respect, Continuous Improvement.
1. Ability to meet and maintain unescorted access requirements of a nuclear power plant.
2. Ability to work occasional off-hours and additional hours to support on-going plant operations and refueling outages. Must be available for on-call status.
3. Ability to serve on emergency response team.
May perform other duties as assigned.
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