The IS Sr. Analyst SAP OTC analyzes defines and assists in the deployment of the SAP based solution (Global Template) for the Order to Cash (OTC) processes. The IS Sr. Analyst creates the global template application and identifies any material gaps that may exist with the present and ongoing business and participates in the determination of whether changes are to be made to the Global template or localization is required. The IS Sr. Analyst SAP OTC will use their skills in SAP process design and configuration SAP design development integration testing and deployment and SAP technical architecture to focus on architecting a solution using SAP to achieve a defined business outcome. The IS Sr. Analyst SAP OTC works on the complete life cycle from business requirements definition through design build testing training end user and technical documentation and delivery to production. In addition the IS Sr. Analyst SAP OTC participates in maintenance and system technical and functional upgrades (e.g. OSS Notes Service Packs and Version upgrades) that are required and agreed by the Global IS team. The IS Sr. Analyst SAP OTC plays a significant role in designing an SAP production solution which is global integrated scalable and flexible and follows industry best practices. The IS Sr. Analyst SAP OTC contributes to the 3 -5 year IS road map (strategic plan) to support the SAP OTC process areas.
Key success criteria in this position are:
1) an in-depth understanding of global Order to Cash Management processes preferably in the distribution or reseller industry;
2) experience in understanding and analysis of sales customer service order management credit management (e.g. returns and allowances) demand inventory and production planning and distribution business requirements and their translation to a new design;
3) has a strong SAP functional knowledge of the order management specialties that include credit allowances pre-sales support inquiry processing quotation processing sales order processing delivery processing billing and sales information system ; and
4) Excellent understanding of related cross functional - business processes in the area of Finance SCE P2P and WM.
Education: A Bachelor's degree (or equivalent work experience) in computer Science Engineering or related science and math discipline with an IS emphasis. PMP certification is an added plus.
Experience: A minimum of 5 years of experience in: Global SAP Implementation Complex international business environment Minimum 2 complete end to end SAP implementation and a minimum of three years' OTC specific experience. Related personal skills: Demonstrated high competency in the execution of multiple large projects Detailed understanding of SAP implementation methodology and its' practical application to country roll outs Demonstrated competency in strategic thinking and leadership with strong abilities in Relationship management Demonstrated competency in managing third party providers especially with SAP certified solutions and bolt-ons. Demonstrated competency in developing efficient and effective solutions to diverse and Complex business problems. Excellent communication skills both written and verbal with a proven track record for each. Report metrics for the group. Liaison with project management office and appropriate Project Management offices to help manage the day-to-day interdependencies of multiple project teams. create a supportive team-oriented work climate that enables business team members to develop professionally and that values diversity promotes teamwork and collaboration and emphasizes quality customer satisfaction creativity and cost effectiveness.
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