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Eaton Corporation located in Kings Mountain, NC has an opening for a IT – Analyst. The IT – Analyst provides desktop, basic application, and telecom support at Eaton locations. This position will participate in the centralized support for IT applications and systems to ensure timely, reliable, cost effective service to Eaton employees and customers. Performs daily activities relating to IT Site Infrastructure Support (SIS) of Data Networks – especially LAN, PCs, Servers, Telephony, and related systems. Possesses a detailed technical understanding of existing systems. Performs testing and evaluation of systems as part of a team. Performs analysis of system related issues. Creates system documentation and best practices in concert with other team members.
The successful candidate will also be responsible for working collaboratively with the Zone SIS team and Corporate IT functional groups and participates on initiatives that are part of Eaton Business System processes, which raise the quality of support provided across the entire organization. This position may be responsible for all IT infrastructure initiatives and directives that impact the location. They may be the primary IT SIS point of contact for business leadership at the site. Participates in the research of assigned technologies, determines business requirements, and proposes changes. Provides input into the technology strategy for Site Infrastructure Support Group.
Position Criteria:
Microsoft Office Suite, Microsoft Operating Systems, familiarity with manufacturing applications where applicable, networking, basic telephony.
ITIL, MCSA, or comparable certification.
Under the direction of a project manager participates in projects of various scale.
Fundamental knowledge of, and training in Eaton project management processes and methodology.
