IT Architect - Network
Best Western International, Inc. - Phoenix, AZ

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Work with people who care.
Best Western International, Inc., headquartered in Phoenix, Ariz., is a privately held hotel brand made up of more than 4,000* BEST WESTERN (R), BEST WESTERN PLUS (R) and BEST WESTERN PREMIER (R) hotels in more than 100* countries and territories worldwide. Now celebrating 67 years of hospitality, Best Western welcomes hundreds of thousands of guests nightly. Best Western provides its hoteliers with global operational, sales, marketing and promotional support, and online and mobile booking capabilities. We're an organization that genuinely cares about our staff. Wouldn't you like to work with people who care?

Job Purpose
Develops cost effective information technology solutions by analyzing, designing, programming, monitoring, and/or installing systems, software and/or hardware solutions. Ensures system efficiency and reliability. Directs teams in the design, development and implementation of extremely complex tasks or activities. Increases system efficiency and reliability by handling extremely complex tasks and/or activities completing, encompassing multi-discipline and/or diverse technologies, in one of the following areas: network communication systems, voice systems, systems monitoring. Delivers reliable high performance applications and technical services. Duties may be included as follows.
  • Provides a high level of technical expertise in development and support of new or enhanced business intelligence and data warehousing applications. Performs full life cycle development including, requirements gathering, analysis, design, development, documentation, implementation, testing and debugging.
  • Researches, designs and develops product hardware and software interfaces by applying expertise in hardware engineering and software design theories. Designs, architects, installs, configures and maintains system hardware and software infrastructure components.
  • Develops and implements proactive monitoring of critical business services to ensure availability. Integrates monitoring principles into the IT systems development life cycle project work.
  • Delivers system enhancements by planning and recommending innovative technologies. Works closely with management to determine longer-term technical needs and direction. Develops and implements cost effective approaches and/or automation solutions that lower operating costs.
  • Ensures projects are completed according to defined success criteria by leading teams, or providing technical guidance, in the design, development and implementation of large-scale system architecture projects. Promotes technical mastery by serving as a resource for resolving unique or complex problems.
  • Confers with and advises team members on technical problems, priorities and methods. Interfaces with vendors to resolve issues Maintains technical currency by reviewing trade publications, researching technical documentation and pursuing training relevant to Company operating environments. Maintains working understanding of client business functions. Protects the Company by handling business sensitive information with appropriate confidentiality.

  • Minimum 8 years related experience in functional area.
  • Bachelor's Degree in Computer Science or related field or an equivalent combination of education and experience.
  • Requires fully competent knowledge of hardware engineering and software design theories.
  • System performance monitoring, analysis and management SNMP compliant monitoring tools and concepts.
  • Experience in Juniper Networks devices (SRX, SSG) with JUNOS and Screen OS, F5 devices such as GTM and LTMs with iRules knowledge, NetScout analyzers and able to decode packet captures
  • Traffic optimizers such as Riverbeds, and Certifications in relevant operating systems
  • CCNA (Cisco Certified Network Associate) required or must attain with 18 months of employment in this position
  • CCNP (Cisco Certified Network Professional) certification preferred Cisco Networks, TCP/IP, VPN, Firewalls, MPLS/Frame Relay, Routing protocols (BGP, OSPF, RIP, EIGRP, HSRP) and VSAT Technology
  • Managed Internet circuits, Linux platforms, Windows platforms and UNIX platforms.
  • Intermediate proficiency in Microsoft Office Suite.
  • Demonstrated ability to manage software development projects through completion.
  • Effective interpersonal skills to communicate effectively with end users.
  • Advanced technical mastery in area of specialty or broad multi-disciplinary knowledge.

    Location Details
    Phoenix, AZ 85027 20400 N. 29th Avenue Beardsley Operations Center is conveniently located near I-17 and 101 in northwest Phoenix. Local candidates are preferred. Relocation assistance is not available.

    Pay and Work Schedule
    Work hours are Monday through Friday 8am to 5pm, with on-call rotation. Please provide salary requirements when applying.

    Best Western International, Inc. benefits eligibility begins on the first day of employment and includes medical, dental and vision insurance, 401(k), paid time off, health savings account, tuition reimbursement, hotel/employee discounts, and much more!

    Application Instructions