IT Business Analyst - Quality Control
Best Western International, Inc. - Phoenix, AZ

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Work with people who care.
Best Western International, Inc., headquartered in Phoenix, Ariz., is a privately held hotel brand made up of more than 4,000* BEST WESTERN (R), BEST WESTERN PLUS (R) and BEST WESTERN PREMIER (R) hotels in more than 100* countries and territories worldwide. Now celebrating 67 years of hospitality, Best Western welcomes hundreds of thousands of guests nightly. Best Western provides its hoteliers with global operational, sales, marketing and promotional support, and online and mobile booking capabilities. We're an organization that genuinely cares about our staff. Wouldn't you like to work with people who care?

Job Purpose
The QA Analyst participates in the development of business solutions by analyzing requirements, creating test plans and test cases, and testing all aspects of the completed solution. Leads, participates, or assists with all phases of testing. Creates and communicates testing results to assist with assessment of production readiness.

Essential Job Results
Reviews requirements and designs for testability and works with other teams until all questions are resolved. Creates and documents test cases including functional, load, and regression tests via automated or manual methods Executes test activities utilizing automated and manual test scripts Documents and communicates test results for system owners and project teams Performs test planning to achieve the required coverage in an efficient manner

PMS or Hospitality experience required. Minimum 2 years Quality Assurance experience required. Quality Assurance skills including the ability to perform test planning, compile estimates, write detailed test cases, and identify automation opportunities. Proven analytical, time management, and written and verbal communication skills. Bachelor degree in Business Administration, Computer Information Systems, or related field or an equivalent combination of education and experience. Basic knowledge of testing and automation tools required. Experience with Quality Center preferred Intermediate proficiency in Microsoft Office Suite No immigration assistance is available at this time.

Location Details
Phoenix, AZ 85027 20400 N. 29th Avenue Beardsley Operations Center is conveniently located near I-17 and 101 in northwest Phoenix. Local candidates are preferred. Relocation assistance is not available.

Best Western International, Inc. benefits eligibility begins on the first day of employment and includes medical, dental and vision insurance, 401(k), paid time off, health savings account, tuition reimbursement, hotel/employee discounts, and much more!

Application Instructions