IT Manager
ISSG, Inc. - Information Systems Services Group - St. Louis, MO

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IT Manager Responsibilities:

-Develop IT strategy and long-term planning goals that support the overall strategy and goals of the organization
-Identify and evaluate innovative technologies and determine how these can benefit the organization
-Maintain detailed project plans for all major IT projects
-Develop annual IT budget and ensure that spending is consistent with this plan
-Coordinate IT dept purchasing and approve all IT related purchasing
-Oversee the installation and maintenance of network hardware and software
-Ensure that software support and license contracts are maintained and up to date
-Coordinate installation and support of telecommunication infrastructure
-Provide classroom and hands on training during rollout of third party software implementations and for in house developed software solutions
-Supervise IT staff
-Attend and contribute to managerial meetings
-Act as first technical contact point for entire organization and provide assistance by phone, email and personal contact
-Assist in LAN/WAN installation, configuration and support for regional office network
-Assist in maintenance of Windows and Apple Operating Systems, as well as Windows Server and Citrix server farm
-Troubleshoot and solve network connectivity, PC, laptop. printer and software problems
-Provide performance optimization, repair and configuration for workstations, file and print Servers
-Provide basic user assistance on company website
-Other job related duties as assigned