IT Project Manager - Professional Services
PSSI - Illinois

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Position Summary:

The Project Manager is the primary owner of Company's solution implementations and ensures that all phases of the Professional Services methodology are strictly enforced. The Project Manager provides cross-functional leadership to internal, partner, and customer organizations ensuring well-coordinated and efficient implementations. The Project Manager will be responsible for timely and accurate communications to all project stakeholders ensuring that all aspects of the implementation are completed on time and within budget. The Project Manager is responsible for setting and managing expectations throughout customer engagements and will routinely interact with a wide range of audiences from technical system engineers to senior management.

Responsibilities:

Key responsibilities for this position include the following:
· Provide cross-functional leadership to internal and customer organizations. Internal organizations include Sales, Pre-Sales, Engineering, and Technical Support. Customer organizations include Finance, Operations, Supply Chain, and IT.
· Create and maintain detailed project plans and routinely disseminate to all project stakeholders.
· Provide project tracking, control and reporting. This will include accurate and timely communication of discussions, action items, issues, item owners, and target delivery dates.
· Ensure all aspects of Company's Professional Services methodology is followed and the necessary customer sign-offs occur at each stage.
· Demonstrate excellent follow up skills to ensure that all action items are completed in a timely fashion.
· Proactively identify, communicate and manage issues and risks, notifying and/or escalating to management.
· Act as central point of contact and owner for all project activities throughout the delivery lifecycle, including Pre-Sales engagement, Solution Design, Build phases, Production Deployment, and Transition to our Support Organization.
Qualifications Requirements:

Key qualification requirements for this position include the following:

Proven leadership skills and experience managing enterprise-class projects
· Experience with proven project methodologies and tools
· Experience with successfully running diverse, cross-functional project teams in geographically distributed locations
· Solid problem solving, decision making and analytical skills
· In-depth understanding of the Project and Software Development Lifecycle methodology
· Knowledge of change control and change management procedures, and the ability to successfully negotiate execution with customers
· Experience in facilitating large group meetings and presenting to senior/executive management
· Experience in establishing project baselines and tracking compliance and deviations from established baselines
· Experience in building and forming the right project team resulting in high levels of engagement, performance and collaboration
· Solution oriented and ability to overcome obstacles
· Ability to prioritize tasks and ensure critical needs are addressed
· Bachelor’s degree in technical field or business from a four-year college or university; four years or more related experience and/or training; or equivalent combination of education and experience
· Extensive knowledge or ability to acquire such knowledge of Business to Business (B2B) internet-based data communications products (e.g., B2B Gateway, Managed File Transfer), EDI Translator products and/or Application to Application (A2A) integration products
· Significant experience assisting customers with software implementations
· PMP desired, but not required
· Masters degree a plus

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