Department of the Air Force - Hickam AFB, HI

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The mission of the United States Air Force is to

fly, fight



…in air, space and cyberspace.

To achieve that mission, the Air Force has a vision of Global Vigilance, Reach and Power. That vision orbits around three core competencies: Developing Airmen, Technology-to-Warfighting and Integrating Operations. Core competencies and distinctive capabilities are based on a shared commitment to three core values --

integrity first, service before self, and excellence in all we do.



Military service member's "Statement of Service" will be accepted up to 120 days prior to separation date IF a terminal leave form or DD214 cannot be provided.

The "Statement of Service" must be signed by, or by direction of, the adjutant, personnel officer, or commander of your unit or higher headquarters and must indicate when your terminal leave will begin, your rank, dates of active duty service, the Type of Discharge and Character of Service (i.e. honorable).



for more information.

You MUST have one or more identified eligibilities in order to be considered.

**Air Force is not responsible for erroneous eligibilities you list or fail to list**

Air Force Employee (Current, Permanent, Competitive Service, Career/Career-Conditional Employee)

Appointment of Certain Military Spouse (EO 13473)

DoD Transfer (Army, Navy, DFAS, etc.--Excluding Air Force)

Employment of People with Disabilities -

Schedule A, click


for additional information

Interagency Career Transition Assistance Plan (ICTAP)


Veterans Employment


Act (VEOA)

Veterans' Recruitment Appointment (VRA)

30% Disabled Veterans


U.S. Citizenship Required

Travel and relocation expenses will not be paid

This is a KEY position

The employee must obtain and maintain an appropriate security clearance

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The primary purpose of this position is to serve as an Information Technology (IT) specialist responsible for squadron level assistance in the operation and maintenance of the installation's computer network and to provide technical assistance, training, and support to customers.

Assist in administering the squadron local area network (LAN) and wide area network (WAN) for the unit and outlying Detachments and Operating locations. Monitors ongoing operation of network systems to ensure hardware and software are functioning and operational standards are met. Identifies and resolves network related problems occuring within the assigned area of responsibility.

Assist in planning, testing, and configuring Squadron network systems. Participates in planning, monitoring, testing, maintaining, and operating multiple operating systems-based network platforms. Installs, configures, and maintains network hubs, switches, routers, and servers that support LAN/WAN activities.

Analyzes and resolves problems and trends. Records problem reports as they occur to effectively track outages and types of interruptions to service and to build a knowledge Squadron for future problem resolution. Analyzes data to determine trens in use or performance that could lead to future problems.

Provides customer support, assistance, training, and orientation. Provides technical assistance to current and potential users so that LAN/WAN and other IT systems operations have few major disruptions. Proactively interacts with users to ensure proper operation of computer systems, hardware, and software. Demonstrates processes and provides orientation for new users.

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One year of specialized experience that equipped the applicant with the particular competencies/knowledge, skills, and abilities (KSA's) to successfully perform the duties of the position, and is typically in or related to the position to be filled.

To be creditable, the specialized experience must have been at the GS-07 grade level or equivalent under other pay systems in the Federal service; typically gained in IT field or through the performance of work where the primary concern is IT; knowledge of LAN/WAN principles and practices sufficient to troubleshoot and maintain the stability of communication lines and equipment; knowledge of LAN/WAN standards and equipment sufficient to install, configure, and troubleshoot LAN and WAN components such as routers, hubs, switches, and servers; knowledge of network principles, concepts, equipment, and tools sufficient to assist in planning and maintaining network services; to install, test, and configure workstations and peripherals; and to instruct customers in accessing network services.

To view qualifying educational/IT relaated experience and specialized experience click on the following link:

Federal Time-In-Grade

(TIG) Requirement for General Schedule (GS) Positions:
Applicants must have served at least 52 weeks at the GS-07 or higher grade (or equivalent in an alternate pay system) within the Federal Civil Service to be considered for referral.

The purpose of TIG restrictions is to prevent excessively rapid promotions in competitive service GS positions and to protect competitive principles.

KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas:


Knowledge of basic LAN/WAN and system principles and practices sufficient to install, configure and troubleshoot components.


Knowledge of customer support principals, methods, and procedures for documenting problem resolutions and providing guidance and training to customers.


Knowledge of concepts and techniques required to assist in the planning, operation, and maintenance of a LAN/WAN, including the installation and implementation of enhancements.


Knowledge of the procedures and techniques necessary to gather, synthesize and draw conclusions regarding trend analysis.


Ability to analyze routine network problems and recommend solutions.


Ability to communicate factual and procedural information clearly, both orally and in writing.



Credit will be given for appropriate unpaid and or part-time work.

You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.




provide transcripts to support your educational claims. Education must be accredited by an accrediting institution recognized by the U.S. Department of Education.

Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional


education program. It is your responsibility to provide such evidence when applying.




The employee must obtain and maintain an appropriate security clearance.


Work may occasionally require travel away from the normal duty station.


The employee may be required to travel on military and commercial aircraft.


Overtime may be required.


This position may be required to work other than normal duty hours and may be required to perform other duties assigned.


This is a KEY position.

The incumbent(s) must be removed from their military recall status if alternatives for filling the position during an emergency are not available.


Information Assurance Certification is a condition of employment.

This position includes Information Assurance (IA) work as a paramount duty requirement.

Per DoD 8570.01-M, the incumbent of this position must achieve the appropriate IA certification within six months of assignment of these duties. A waiver of this six month requirement may be granted per DoD 8570.01-M, C3.2.4.2 or C3.2.4.3 Failure to receive the proper IA certification may result in removal from this position.


This position is a drug testing designated position. The incumbent is subject to random testing for drug use.

Your latest resume will be used to determine your qualifications.

To determine if you are qualified for this position, your resume will be reviewed and compared to your responses to the assessment questionnaire.

Applicants, who disqualify themselves, will not be evaluated further.

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Benefits of Working for the Federal Government -



for an overview of the benefits currently offered to Federal employees.

Males born after 12-31-59 must be registered or exempt from Selective Service.

For additional information, click



Interagency Career Transition Assistance Program (ICTAP):
For information on how to apply as an ICTAP eligible click



To be well-qualified and exercise selection priority for this vacancy, displaced Federal employees must be rated at 8


or above on the rating criteria for this position.

Employed Annuitants (Reemployed Annuitants)

: Applicants in receipt of an annuity based on civilian employment in the Federal Service are subject to the DoD Policy on The Employment of Annuitants. Click


for more information.


: Recruitment and/or retention incentives may not be used.

Current Federal Civilian employees

may apply for temporary and term positions and if selected, a break in service of more than three (3) calendar days may be required prior to appointment to the position.

90-Day Register:
This announcement may result in a 90-day register that may be used to fill like vacancies for 90 days after the closing date. Applicants may be referred for consideration as vacancies occur.


: All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choosing.

Special Employment Consideration


Individuals with disabilities possess a wealth of unique talents, experiences, and competences that can be invaluable to the U.S. Air Force mission.

For further information or to determine your eligibility click here:

Special Hiring Authorities


Applicants who are selected must meet the qualification requirements and be able to perform the essential duties of the position with or without reasonable accommodation.

If you are eligible and wish to be considered for non-competitive appointment, please indicate “5 CFR 213.3102(u)” on your resume or state you are an individual with a disability eligible for a Schedule A appointment and follow all other instructions for applying.

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To apply for this position, you must provide a complete Application Package which includes:

1. Your Résumé

2. A complete Occupational Questionnaire

3. Additional Required Documents (see Required Documents section below)

The complete Application Package


be submitted by 11:59 PM (EST) on Monday, December 24, 2012

To begin the process, click the

Apply Online

button to create an account or log in to your existing USAJOBS account. Follow the prompts to complete the occupational questionnaire. Please ensure you click the

Submit My Answers

button at the end of the process.

To fax supporting documents you are unable to upload, click


for the required cover page.

This Vacancy ID is 803878. Fax your documents to



If you cannot apply online:
1. Click the following link to view and print the questionnaire

View Occupational Questionnaire

2. OPM Form 1203-FX must be provided to show your responses to the occupational questionnaire.

The numbering sequence on the OPM Form 1203-FX will not match the Occupational Questionnaire.

Section 25 of the Occupational Questionnaire restarts with number one, so when entering your responses please continue regardless of number sequence.

This issue has been identified and will be resolved as soon as possible. Applicants are responsible for ensuring their responses are transferred accurately.



for the OPM Form 1203-FX., and

3. Fax all required documents to


. Your OPM Form 1203-FX will be the cover page for your fax transmission.

It is the applicant’s responsibility to verify that information entered, uploaded, or faxed (i.e., resume) is received, accurate and submitted by the closing date.

You may verify your documents have been processed with your application package successfully by clicking



Uploaded documents may take up to one hour to clear the virus scan.

Faxed documents take 2-3 business days to process.

Human Resources


modify or change any answers submitted by an applicant.

The following documents are required and must be provided by the closing date of the announcement.


Online Application




  • If you submit a resume with inappropriate material e.g. photos, you will not be considered for this vacancy. Your resume may be submitted in any format. For qualifications determinations your resume must contain hours worked per week and the dates of employment (i.e., HRS per week and month/year to month/year or month/year to present). Resumes that do not contain this information will be marked as insufficient and applicants may not receive consideration for this position.
If selected, you will be required to submit the following documents to substantiate your eligibility and/or qualifications. A list of required documents for all eligibilities may be located




Eligibility Documentation,

SF50, DD214, Proof of Disability, Certification of Job Readiness, etc.



if qualifying based on education or positive education series

Individuals with Disabilities

  • Eligibility for appointment under this authority consists of two parts:
Proof of Disability


An individual wishing to be hired under this Schedule A (5 CFR 213.3102(u) authority must provide proof he or she is indeed an individual with mental retardation, severe physical disability, or psychiatric disability.

This proof must be provided to the hiring agency before an individual can be hired.

This proof may be in the form of documentation obtained from licensed medical professionals, state or private vocational rehabilitation specialists, or any Government agency that issues or provides disability benefits.

Certification of Job Readiness


An individual hired under this authority must be ready to perform the duties of the position for which they are being considered.

This certification is a statement that the individual is likely to succeed in the performance of the duties of the position for which he or she is applying.

For instance, the certification of the job readiness of an individual applying for a position as an Administrative Assistance or an Accountant may state that the “individuals is likely to succeed performing the work in an office environment.”

This certification of job readiness may be obtained from the same individual(s) that provided the proof of disability.

The certification may be on the same documentation as the proof of disability or it may be a separate document.

If you are faxing any documents, click


for the official cover sheet to print.

The fax number is 478-757-3144

Ensure all submitted documents contain your full name, address, phone number and last four digits of your social security number.


Phone: (800)525-0102

TDD: 800-382-0893



Agency Information:
Air Force Personnel Center

550 C Street W Ste 57

Randolph AFB,


Department of the Air Force - 21 months ago - save job - block
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The mission of the United States Air Force is to fly, fight and air, space and cyberspace. To achieve that mission, the Air Force...