This role is for a talented, creative, professional, self-motivated and team-oriented Payments Product Design professional, who:
Provides expertise in the payments industry, payment gateway and web/mobile payments technology, and API best practices
Analyses and interprets business requirements to lead product development teams through product life cycle implementation and enhancement projects
Develops functional requirements, specifications, use cases, and process flows for each project
Develops and manages project plans to ensure timely delivery
Communicates regularly with stakeholders and internal teams on project status
Has ability to manage multiple, complex projects in coordination with other teams
Interacts on a high level with clients and manages cross-functional matrix teams
Contributes to developing and improving product delivery processes
Conducts research and problem resolution on user experience
Adapts to rapidly changing business, technology, and competitive environments
Continually develops skills, particularly industry and technology expertise
Working independently, mentors staff and coaches team members
Leads client design workshops to define functional implementation requirements, necessary customizations, and key client business drivers
Documents the design workshop results, to include options for customization where appropriate
Develops functional specifications for client enhancements and customizations (including system-to-system integration)
Determines and develops alternatives for meeting key client expectations and delivery timeline
Follows established TSYS and industry standards for Web specification development, including producing use cases, screen shots, and test scenarios
May include complex integration of TSYS product(s) with 3rd party applications and/or databases
Develops cross-functional project plans for client implementations/enhancements, to include timelines, dependencies, and resource allocation
Manages the life cycle of the project, from request through production launch and support
Coordinates with product management, technology, operations, and other TSYS entities to drive project activity completion per the project plan
Participates in the QA testing phase of all projects to provide subject matter expertise, compliance with design, and ensure quality delivery for the client
Reviews and provides input to QA test plans and scripts to ensure accuracy and thoroughness for the functionality being implemented
Uses familiarity and experience with the Web application platform to ensure reusability and flexibility for multiple clients
Supports issue/problem resolution, implementation, notification, and post-implementation support as the product subject matter expert
Makes recommendations on issue resolution, and makes decisions on execution of resolution plans to minimize client base impact
Responsible for maintaining proficiency in web application industry trends, credit card market business drivers, and client/server application development best practices
Seeks opportunities to stay current and expand technical expertise
Participates in the execution of strategic and tactical plans that drive product development and partner alliance integration
Documents and maintains detailed records of client interactions and communications
Occasional travel to other TSYS offices required for design workshops and training
Occasional travel to other TSYS offices
2+ years SCRUM experience.
Five to 10 years of experience in payment gateway or web/mobile point-of-sale applications.
Expertise in payment, transaction processing or e-commerce APIs.
Four year college degree and 8 or more years professional experience
10 or more years professional experience is required. Appropriate TSYS experience is preferred. A Bachelor’s degree in management information systems, network engineering, or computer science is preferred as is directly related experience in credit card or financial services, information technology, project management, or system administration/support field. Six Sigma Green Belt certification is preferred.
SCRUM certification is desired (CSPO or CSM).
TSYS Acquiring Solutions, L.L.C.
Dionna D. Smith
TSYS - 7 months ago
Total System Services, Inc. (TSYS) provides electronic payment processing and related services to financial and non-financial institutions....