IT Security Manager - Security Operations
Citco - Charlotte, NC

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This position is responsible for oversight of the Security Operations group. This group is responsible for 24/7 full-time security monitoring of the departments' components Security Information systems. The group is also responsible for operational security-related tasks and processes regarding various Identity Access Management, Unix, Windows, and other security-related systems. This position has several principle accountabilities as outlined below.

This position reports to the IT Security CSO.


Technical Expectations/Professional Practices:
• Provide independent verification and validation of security controls for network devices and systems.
• Provide situational security awareness by gathering data from a variety of systems and normalizing/correlating the information.
• Responsible for operation of Symantec-based Security Event Information Manager (SEIM) and Logger..
• Create and maintain Standard Operating Procedures and other similar documentation. Based on security incident trends, provide technical assistance to other IDS/IPS related functions such as:
o Risk assessment
o Security planning and policy
o System reviews/evaluations
o Computer security investigations and forensics
o Reviews, inspections, and audits
o Continuous Monitoring / Vulnerability Scanning
o Intrusion Detection/Prevention System (IDS/IPS)
• Gather metrics from applicable systems; oversee and report on the security metrics program. Developing security metrics surrounding Incident Response and daily reporting of SOC activity.
• Responsible for managing incidents, problems, requests and change orders related to Security: Ensure tickets/tasks are properly assigned; follow-up on tickets that are old and/or overdue. Provide ticket status on weekly basis to IT Managers and CSO. Participate in weekly Change Order servicedesk conference calls.
• Manage, coach, lead and develop small staff of Security Operations personnel. Staff will include SOC Analysts, IAM Analysts, UnixSec Analysts, and WinSec Analysts.
Administrative Expectations:
• Ability to work independently with or without direction and or supervision.
• Portray professional demeanor. Calmness and clarity of thought under pressure and ability to maintain confidentiality.
• Strong written and verbal communication skills.
• Strong conceptual thinking and communication skills - the ability to conceptualize complex business and technical requirements of a given compliance or regulatory mandate into actionable approaches.
• Demonstrate flexibility and adaptability in approach to work.
• Demonstrated leader with team-oriented interpersonal skills; ability to effectively interface with broad range of people and roles including upper management, IT leaders, and external constituents.
• Accept responsibility and personal accountability.
• Maintain good attendance and punctuality.
• Demonstrate use of professional judgment on the job.
• Maintain a tidy desk and work environment.
• Ability to maintain the goals and culture of the organization.
Background / Qualifications / Skills:
• A bachelor's degree (BA/BS) or 4 years of experience in security operations management or Computer Science.
• Demonstrate a self-directed approach to learning new technologies in the field; pursue professional development.
• Professional security management certification: Certified Information Systems Security Professional (CISSP) or Certified Information Security Manager (CISM) is required.
• Other certifications such as CISM, MCSE, ITIL, a plus.
• Demonstrate a self-directed approach to learning new technologies in the field; pursue professional development.
• Understanding of Monitoring and analyze Intrusion Detection/Prevention Systems (IDS/ISP), Anomaly Detection Systems (ADS), Symantec (SIEM) to identify security issues for remediation.
Previous Work Experience:
• Five or more years of progressive Information Security work experience within a relevant security operations role and environment with a broad exposure to multiple competing regulatory and industry based requirements and environments.
• Proven ability in security organizational design in a leadership capacity.
We offer a challenging job in a growing international company, an opportunity to expand your business knowledge by working with prestigious clients and complex financial and technological instruments, and a friendly and fast-paced environment. Additionally, Citco is proud to offer our employees competitive compensation, vacation and health insurance benefits.
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The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all duties, responsibilities and skills.
External and internal applicants, as well as position incumbents who become disabled must be able to perform the essential job specific functions either unaided or with assistance of a reasonable accommodation to be determined by the organization on a case by case basis.

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