Provides superior service through prompt and accurate Indexing of all (Auto, Home, Farm, Commercial, Life and Claims) transaction requests.
Reports directly to Team Leader, Imaging Services from whom overall work direction and assignments are received. May receive direction from the Manager, Imaging Services.
Handles Indexing duties for all lines of business, including but not limited to, Auto, Home, Farm, Commercial, Life and Claims. Analyzes and assists in resolving any issues that occur within the Imaging/Indexing process. Follows all established guidelines and turnaround times to provide exceptional customer service.
Performs other duties as assigned by management.
Requires a High School Diploma or GED equivalent.
Requires excellent organizational skills and strong attention to accuracy to maintain the paperwork flow and documentation required to perform the daily duties.
Requires the ability to work independently. Must be results oriented, driven by ownership and commitment.
Requires familiarity with workflow methods and procedures.
Requires the incumbent to master and maintain established performance levels of accuracy and quality. Must be able to handle multiple assignments at once.
Must be able to effectively utilize computer systems required for essential job functions.
Requires ability to work with and maintain confidential information.
Requires knowledge of Insurance philosophies, rules and established workflows is preferred, but not required.
Indiana Farm Bureau Insurance - 21 months ago