Improvement Advisor – Reporting & Deliverables
University Research Co., LLC. - Bethesda, MD

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University Research Co., LLC (URC)
URC is a global company dedicated to improving the quality of health care, social services, and health education worldwide. With a non-profit affiliate, the Center for Human Services (CHS), URC manages projects in over 45 countries, including the United States.

Established in 1965, URC offers a range of technical assistance to strengthen health and social systems and service quality by empowering communities and health workers to identify and scale up locally appropriate solutions to critical problems. Internationally, we expand access to and improve the quality of services addressing maternal, newborn, and child health; infectious diseases, including HIV/AIDS, TB, and malaria; reproductive health and family planning; food and nutrition; and vulnerable children and families. In the US, we focus on improving communication related to issues like substance abuse, with a particular focus on reaching underserved populations.

URC’s mission is to provide innovative, evidence-based solutions to health and social challenges worldwide. Please join us in carrying out our mission ( ).

Division & Project Overview
The URC Quality & Performance Institute (QPI) is a division of URC which serves as an organizing force to bring together best practices, staff experience, partnerships, and documentation on improving health care at URC. The USAID Applying Science to Strengthen and Improve Systems (ASSIST) Project is URC’s flagship project in quality improvement.

ASSIST is managed by URC’s Quality and Performance Institute, (QPI), which has implemented quality improvement and operations research programs in health care since 1981 and continues to be at the cutting edge of health care improvement work in countries around the world.

Roles and Responsibilities:
The Improvement Advisor, Reporting and Deliverables, will be responsible for managing project reporting and technical deliverables (work plans, annual reports, and quarterly reports) to USAID. The Advisor will collaborate with headquarters and country-level staff and report to the ASSIST Knowledge Management (KM) Director.

The following are the main responsibilities of the position:
  • Manage the development of materials and preparations for the project’s quarterly review meetings (QRM) with the USAID Agreement Officer Representative (AOR) for the USAID ASSIST Project. Advise country and technical teams on the development of QRM presentations and written reports. Organize the pre-meeting review of materials with the Project Director. Oversee the development and production of the QRM handouts.
  • Drawing on the QRM materials, manage the development, writing, editing, formatting, and production of the project’s semi-annual performance monitoring reports to USAID.
  • Manage the development, writing, editing, formatting, and production of the project’s annual reports to USAID, including the overall project annual report and the country-specific annual reports. Provide guidance to country and technical teams on the development of their reports and/or report inputs.
  • Manage the development of annual work plans. With the Project Director and KM Director, develop the template for country and activity-specific plans. Oversee the assembly and editing of the final consolidated project work plan.
  • In consultation with the Project Director, the KM Director and other staff as appropriate, respond to ad hoc requests from USAID for information about project results and activities.
  • Provide editorial support for technical reports and case studies. Advise project staff on case study development and assist in writing and editing case studies and technical reports.
  • Actively participate in corporate business development activities.

Minimum Qualifications:
Required Experience & Qualifications
  • Masters degree in public health, public administration, international development, public policy, epidemiology, or a related field or its equivalent.
  • Minimum of five (5) years of experience related to international health or development, with experience in Africa, Asia or Latin America.
  • Familiarity with USAID regulations, including branding and reporting requirements.

Desired Experience & Qualifications
  • Excellent writing and verbal communication skills.
  • Good analytical skills and ability to interpret public health and epidemiological data. High comfort level with writing about quantitative results of improvement interventions.
  • Strong organizational skills and ability to manage multiple, simultaneous tasks; strong attention to detail; ability to work under tight time deadlines.
  • Experience with quality improvement program implementation is highly desired but not a requirement.

Note: Only applicants who are eligible to work in the United States for an indefinite period without the need for sponsorship will be considered for this position.

To Apply:

For immediate consideration, please visit URC’s Career Opportunities page at .

Please cut and paste your cover letter and upload your CV where indicated. Also, please complete your application form and attach a completed USAID Form 1420 Contractor Employee Biographical Data Sheet as well.

Due to the large number of inquiries we receive, only candidates who have met the required experience & qualifications for this position will be contacted. No phone calls please. However, since we are active around the world in the field of public health, we may wish to retain your CV in our database for other/future opportunities, unless you direct us otherwise. Thank you very much for your interest.

URC is an E-Verify Employer

URC is proud to be an Equal Employment Opportunity employer.
We value and seek diversity in our workforce.