Job Description : Serve as on-site process improvement analyst and technical expert in support of a series of Bureau of Naval Medicine and Surgery (BUMED) projects focused toward improving the efficiency of various naval medical centers, clinics, and hospitals. Support the assessment of current clinical work processes; design, implement and evaluate improvements aimed at increasing clinical efficiency. The work associated with this position will be performed at various naval medical facilities across the country.
List, in order of importance what a person in this position is expected to do and estimate the amount of time spent on each task.
· Performance of on-site data collection and analysis as member of process improvement team. Determine, map and understand key work and administrative processes and patient flows within the clinic under study.
· Observe clinic space arrangements and resource allocation to identify physical contributors to inefficiency. Working with Hospital staff and Laboratory analysts, assist in the development of key production metrics to measure clinic performance and quantify inefficiencies.
· Assist with development and implementation of data collection templates and methodologies. Assist in the development of process models to evaluate alternative courses of action as well as development of improved processes, measuring resultant change in performance and recommending further process adjustments.
Skills and Qualifications (education, training, experience, skill competencies, physical demands, etc.)
Required: B.S. or equivalent in Industrial Engineering, Operations Research, or related technical field, and at least 4 years experience in Industrial Engineering or Operations Research applications. Must have experience in data analysis & process improvement, particularly within the health care/health care administrative environment, and be proficient with process improvement techniques. Demonstrated success in process improvement and data analysis, including work stream analysis and the determination of staffing requirements. Superb oral & written communication; collaborative and consultative interpersonal skills.
Desired: MS in Industrial Engineering or Operations Research, or Healthcare related field. Experience in healthcare informatics and detailed medical data mining and analysis. Demonstrated ability in collaborative endeavors that encompass multiple aspects of health care in a clinical environment. Experience with the Defense Healthcare System.
Requires extensive travel and prolonged stays at Navy medical treatment facilities. Several trips per year to JHU/APL and/or BUMED in Washington, DC would be expected. The majority of work will be conducted at various military medical facilities across the country and some foreign travel to medical facilities is possible.
RTGX, Inc. - 18 months ago