In-Room Dining Manager
Cornerstone RPO - White Sulphur Springs, WV

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Manage In - Room Dining for the Resort
Previous food service and management/supervisory experience in a luxury hotel is required

Excellent verbal & written communication skills
Supervise the room service area in order to attract, retain, and motivate the employees
Promote teamwork to ensure high quality employee motivation and morale
Assist in implementing and creating promotions to increase revenue
Create and develop amenity programs presentations
Ensure optimal level of service, quality, and hospitality are provided to guest
Regularly review house counts, forecast and VIP list and maintain the confidentiality of the hotel and its guests
Organize all documentation for shift work on a daily basis including pre-shift reports, daily training topics, shift floor plan, requisitions for beverage, food and sundries and manage labor on a daily basis.
Ensure all staff are meeting all established standards of service. Monitor and test service skills of staff, retrain and reinforce all standards on food and quality and service details daily. Provide feedback and appraisals as necessary
Monitor and maintain cleanliness of dining rooms and work areas; communicate issues of safety, cleanliness or malfunctions to appropriate departments; manage maintenance/safety issues to completion
Plan and conduct meetings for outlets on a monthly basis to ensure staff is correctly communicated with and that staff are consistently trained and well motivated. Attend interdepartmental meetings to ensure good cross communication between departments
Ensure all current Accounting and Human Resources policies are being adhered to. Report any issues or grievances to the Director of Restaurants and or Human Resources
Perform any other reasonable duties as required and directed

Cornerstone RPO - 14 months ago - save job