Information Systems Specialist #78
West Virginia University - West Virginia

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The purpose of this position is to provide second-level technical lead , for on-site and telephone-based technical support in solving significantly complex technical problems involving information technology. Position works closely with Service Desk Express and the knowledgebase to ensure accurate, timely technical support to the user community. Both PC based and Apple computers will be supported by this position. Some project work is required on an ad-hoc basis.
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