Information Systems Specialist 8 (Unix System Engineer)
Administrative Services-Enterprise Technology Services - Salem, OR

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The Department of Administrative Services (DAS) is the central administrative agency that leads state government to implement the policy and budget decisions of the Governor and Oregon Legislature. Employing an enterprise-wide perspective, DAS serves state government by developing and upholding accountability standards to ensure productive and efficient use of state government’s financial, human and information resources.

Every employee plays a significant role. We have a strong and stable management infrastructure built to serve Oregon state government and its citizens. DAS is led by the Chief Operating Office, which manages all executive branch agencies, as well as a variety of policy offices and service enterprises. The various programs within DAS each play an important and unique role to ensure a streamlined and efficient delivery system for our customers. The Governor, Legislature and state agencies all rely on our services. We strive to achieve their satisfaction every day.

The Enterprise Technology Services Division, Engineering Section is seeking to fill a permanent, full time Information Systems Specialist 8 (ISS8), Unix System Specialist position located in Salem. This position is permanent, full time and is represented by the Service Employees International Union (SEIU).

The DAS team is built on collaboration and support. We work together to ensure our customers receive the highest quality of service. We take pride in our work and look for ways to innovate. DAS is committed to hiring highly-skilled, diverse and dedicated employees who will bring a unique skill set to the team. Every DAS employee is integral to our success.

Duties & Responsibilities:

The Enterprise Technology Services (“ETS”) Division is a shared service organization designed to serve the unique needs of its customers in many locations throughout Oregon’s 36 counties. The ETS develops and operates the Department of Administrative Services’ internal applications and the state’s enterprise applications, computing, networking and voice infrastructure – 24 hours a day, seven days a week. The ETS serves the majority of the state’s largest agencies and handles the information technology (“IT”) demands of more than 150 small agencies, boards, commissions and other governmental entities. Additionally, the ETS manages the network and voice services for many local governments.

The primary purpose for the position is to provide the highest level of support for enterprise UNIX systems in Enterprise Technology Services. The Unix System Specialist engineers the systems and infrastructure which provide critical services on IBM pSeries systems in support of both IBM AIX and IBM System i.

Duties include the following:
Customer Assistance
Software – Work to identify and resolve issues or problems that affect many or all state agencies. Systems include those that are time critical, impact revenue, support the meeting of regulatory requirements, and affect public safety. Develop and present training on ETS deployed technologies and procedures to level 1 and 2 support staff. Software includes application servers such as IBM WebSphere, and Oracle WebLogic and database management systems such as Oracle and IBM DB2.

Software – Tests and installs technology in the IBM AIX environment that is new to the state. Determines the impact to existing systems both within the UNIX environment and in other computing domains. Modifies software configurations to make versions compatible. Coordinates solutions with multiple agencies and other entities in multi-tenant environment.
Hardware – Develops processes for tracking capacity on systems in order to provide for appropriate support to customers.

Software – Documents installations and processes for building new logical partitions or updating existing partitions. Engineers new and unique versions and instances of operating systems and supporting infrastructure (e.g. NFS mounts, standard application locations, etc.) Evaluates software packages to determine if they will fulfill business requirements and what effort is required to feasibly implement them. Interfaces with procurement and vendors to assure that appropriate support for installed systems is in place. Ensures interfaces with outside parties are operational. Works to ensure that system security meets state standards and regulatory requirements.
Hardware – Coordinates installation with vendor of modern technology for pSeries systems, ensuring that the changes are compatible with legacy installations and provide support of necessary new functions. Works with multiple customers to plan and implement hardware upgrades, modifications, or migrations.

Communications – Develops and documents plans for changes to network layout and security that impact large and critical AIX systems.
Software – Evaluates technology that is new to the industry and determines compatibility and the impact of change. Participates in planning for disaster planning processes. Plans for acquisition of new technologies, e.g. operating system feature changes, storage virtualization, etc. Develops and documents plans for changes that impact large and critical AIX systems. Plans shared services environments that will allow multiple jurisdictions to share computing capacity that is integrated with external systems while maintaining proper segregation of data in order to support regulatory requirements and state standards.
Hardware – Evaluates technology that is new to the industry and determines compatibility and the impact of change. Plans for acquisition of new technologies, e.g. pSeries system upgrades, etc. Develops and documents plans for hardware changes that impact large and critical AIX systems. Must accommodate the needs of multiple customers in planning for hardware changes.

Working Conditions
This position works in an office environment sitting at a computer terminal for long periods of time, in or around noisy machinery. Business needs may require working irregular hours or shift work (24/7, weekends, evenings, holidays) and travel for job related purposes. Business needs may require re-assignment to one of three shifts (days, swing or graveyard) and with short notice.

Qualifications & Desired Attributes:

Your on-line e-Recruit application will be reviewed to determine that you have the education and/or experience required for this position. Please ensure that the answers to all questions are complete and accurately reflected in the work experience section of the application.

To be considered for this position, you must meet the following minimum qualifications:
Six years of professional consultative, technical, or administrative experience providing expert advice and leadership in planning, development, coordination, and implementation of information systems. (Note: 15 quarter (10 semester) graduate-level computer science, software engineering, information systems, or equivalent credits may substitute for one year of the professional experience.)

Experience must include activities in:
Communications: Communication means the connections that link systems and includes voice, data, image, and video.
Software: Software means the programs, procedures, rules, and associated documentation concerned with operating a system and covers both applications and operating software.
Hardware: Hardware Device means the physical components (e.g., PC, server, mainframe, peripherals).
Data: Data means data bases and associated master files;

AND EITHER: (a) at least 30 quarter (20 semester) credits in computer science;
two more years of experience providing a knowledge of information systems theory and principles.
Examples of experience providing a knowledge of information systems theory and principles are: Providing technical consultation and advice to managers, technical and professional IS staff, and system users in planning, analyzing, developing, and implementing the operation, maintenance, installation, modification, and construction of information systems; OR Working with vendors and contracted personnel to assess new technology, provide oversight, exchange information, and solve problems.

Transcripts: To receive credit for coursework required to meet minimum qualifications, you must attach transcripts to your application. See the detailed instruction related to transcripts below.

Work Experience: The "Work Experience" section on your application must clearly support your experience to meet the minimum qualifications.

Resume: A resume may be provided to supplement the required materials. (Note: A resume will not be accepted as a substitute for information required in the work experience section of the application required to meet minimum qualifications.)

Desired Attributes
DAS Enterprise Technology Services Division is seeking candidates with a work history that clearly demonstrate the following:
• A solid technical background in current technologies, system and process development methods, and the use of computing resources
at all levels.
• Experience in managing and maintaining virtualization technologies on enterprise class IBM pSeries systems.
• Experience in supporting a standardized UNIX (AIX) environment in an enterprise setting.
• Experience with planning security controls for operating systems.
• Strong technical analytical skills in a data-center environment.
• The ability to explain complex technical issues to non-technical customers
• Demonstrated project management skills.

Preference Statement: Preference will be given to those applicants who have project management certification recognized by the state of Oregon.

Only candidates who meet the minimum qualifications for this classification and with work experience most closely meeting the desired attributes of this position will be invited to an interview.

Additional Information:

To apply you must provide the following:
1. Completed application: The application must include work experience that supports how you meet the minimum qualifications and desired attributes. A resume (attached or text) will not replace the work experience section of the application.
2. Transcripts: Must be attached if using education to meet minimum qualifications. (A copy of your diploma will not substitute required transcripts.) Transcripts must identify the institution and if applicable the degree awarded.

A resume may be provided to supplement the required materials. (Note: A resume will not be accepted as a substitute for information required in the work experience section of the application required to meet minimum qualifications.)

Employment is contingent on the outcome of a criminal records check which may require fingerprints (FBI) and a pre-employment drug screening. Any history of criminal activity will be reviewed and could result in the withdrawal of the offer or termination of employment.

The Department of Administrative Services does not offer visa sponsorships. Within three days of hire, all applicants will be required to complete the US Department of Justice Form I-9, confirming authorization to work in the United States.

The Department of Administrative Services is an equal opportunity, affirmative action employer committed to a diverse workforce.

If you have questions regarding this job announcement, please call 503-378-4396.
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