Information Technology Specialist (SYSANALYSIS) - SV-2210-H/I
Department Of Homeland Security - Arlington, VA

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Do you desire to protect American interests and secure our Nation while building a meaningful and rewarding career? If so, the Department of Homeland Security (DHS) is calling. DHS components work collectively to prevent terrorism, secure borders, enforce and administer immigration laws, safeguard cyberspace and ensure resilience to disasters. The vitality and magnitude of this mission is achieved by a diverse workforce spanning hundreds of occupations. Make an impact; join DHS.

Securing Travel, Protecting People

  • At the Transportation Security Administration, you will serve in a high-stakes environment to safeguard the American way of life. In cities across the country, you would secure airports, seaports, railroads, highways, and/or public transit systems, thus protecting America's transportation infrastructure and ensuring freedom of movement for people and commerce. For additional information about our agency please:
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You must possess U.S. Citizenship or be a U.S. National.

You must complete a favorable Single Scope Background Investigation (SSBI).

You must be able to obtain and maintain a Top Secret Clearance.

You must pass Drug and Alcohol Screening, subject to random drug tests.

This is an Emergency Essential Position.

See additional "Conditions of Employment" in "Other Information" section.

If you are selected for this position, you will function as a technical operations and management specialist in support of the systems engineering, enterprise operations, operational and support processes and Systems Engineering Life Cycle activities for the Transportation Security Administration's (TSA) Office of Information Technology (OIT), Operations and Engineering Division, Enterprise Support Services Branch. You will apply financial management, technical operations, change management, and technical configuration management principles and practices to facilitate the simultaneous control of resources in support of managed services for a large scale Information Technology (IT) Enterprise contract including enterprise information technology infrastructure operations and engineering services.

Duties include:
Supporting the planning, analyzing, developing, implementing, maintaining, and enhancing support and services for information systems acquisition activities.

Overseeing the documentation, operational processes, standard procedures, and management tools to ensure that service and support for TSA systems, networks, and data are uninterrupted, improved, optimized and supported.

Engaging in financial, operational, and government business analyses, methodological assessments and reviews on a wide range of information systems in terms of acquisitions, financial management, management support, internal reviews, and governance by the provision of a variety of operational, processing, and analysis services to TSA.

Supporting the integrated enterprise technology operations, business support, financial, configuration management, systems change management, and acquisitions support.

Developing and reviewing lifecycle acquisition documentation of all products and services that are to be procured for a large IT Enterprise in conjunction with fiscal year budget spend plans, enterprise change management, and enterprise configuration management.

Developing, composing, editing, and reviewing of complex enterprise class sole source justifications for the acquisition of major technology hardware, software, components, and systems.

Interfacing with Contracting Officers and certifying programs as the Contracting Officers Representative (COR).

The major duties described above reflect the full performance level of this position. Typically, the lower pay band (H Pay Band) performs the same duties but will receive more guidance and training; and/or projects/work assignments may be less complex.

All applicants must possess IT-related experience demonstrating each of the four basic competencies listed below.

Attention to Detail:
Is thorough when performing work and conscientious about attending to detail.

Customer Service:
Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.

Oral Communication:
Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.

Problem Solving:
Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives and to make recommendations.

In addition to the requirements above,

to qualify for the SV-H Pay Band

(equivalent to GS-12), you must meet one of the qualification requirements as outlined below.

If you are an applicant who is qualifying based upon experience, your application must clearly outline one year of specialized experience at the SV-G Pay Band or GS-9 in the Federal service or equivalent experience in the private sector.

Specialized experience

is defined as experience that has equipped you with the particular knowledge, skills and abilities to successfully perform the duties of the position. Such experience includes:

supporting integrated technical operations management including enterprise technology business support, e.g., financial, configuration management, systems change management, and asset management; or

assisting in work that required using qualitative and/or quantitative methods for assessing and improving configuration management effectiveness of IT processes and systems.


You must have a Ph.D. or equivalent doctoral degree from an accredited college or university in studies or course work in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management,


a degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks,


3 full years of progressively higher level graduate education leading to a Ph.D. or equivalent doctoral degree.


Combination of Education and Experience:
Combinations of successfully completed progressively higher level graduate education and experience may be used to meet total qualification requirements, and may be computed by first determining the total qualifying experience as a percentage of the experience required for the band level; then determining the education as a percentage of the education required for the band level; and then adding the two percentages. The total percentages must equal at least 100 percent to qualify for the position.

Education at the graduate level in an accredited college or university in the amounts indicated above meets the requirements for this position. Such education must demonstrate the knowledge, skills, and abilities necessary to do the work. One (1) year of full-time graduate education is considered to be the number of credit hours that the school attended has determined to represent 1 year of full-time study. If that information cannot be obtained from the school, 18 semester hours should be considered as satisfying the 1 year of full-time study requirement.

Applicants who meet the qualifications listed above based on education or a combination of education and experience must provide proof of education, such as a list of completed college courses or the date and school of degree (including the number of semester or quarter hours) or transcript(s) from an accredited college or university. The information must be provided as an attachment to the application by the closing date of the announcement. If selected, you must supply a transcript(s) or certification of degree.

In addition to the requirements above,

to qualify for the SV-I Pay Band (GS-13):
You must have one year of specialized experience at the SV-H Pay Band or GS-12 in the Federal service or equivalent experience in the private sector.

Specialized experience

is defined as experience that has equipped you with the particular knowledge, skills and abilities to successfully perform the duties of the position, and is typically in or related to the work of the position to be filled. Such experience includes:

integrating technical operations management and engineering services including enterprise technology business support, financial, configuration management, systems change management, asset management and acquisition support; and

identifying, analyzing, specifying, designing, and managing functional and infrastructure project requirements including translating complex functional requirements into technical requirements.

Possession of a DHS or Defense Acquisition Workforce Improvement Act Certification (copy required, with certification and career field information) is desirable.

You must meet the qualification requirements for this position no later than the closing date of the vacancy announcement.

You will be evaluated based on a comparison of the position requirements against the quality and extent of the experience and/or related education as reflected in your resume and supporting documentation. You are encouraged to ensure work experiences clearly show possession of the competencies required for this position. We will compare your resume and supporting documentation to your responses on the assessment questionnaire. If, after reviewing your resume and any supporting documentation, a determination is made that you have rated yourself higher than is supported by your application materials, your category placement may be adjusted and/or you may be excluded from consideration for this job.

When completing the assessment questionnaire for this position, you will be prompted to elect if you wish for your application to be considered as External (where Veterans' Preference applies), as Status (current or former Federal Employees), and/or Internal to TSA as a current permanent or competitive temporary employee. At that time, please select the answer(s) that apply to you and your application to this position.

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DHS offers competitive salaries and an attractive benefits package, including: health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays. Other benefits may include: flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and developmental opportunities. For more information, go to

and select "benefits."

Conditions of Employment:
This position requires additional training and experience per DHS Acquisition Workforce Policy Number: 064-04-001, Acquisition Certification Requirements for Program Manager, dated May 20, 2010. As described below, applicants must be certified at a level commensurate with the responsibilities of the acquisition being managed. (For example, for Level 1 and 2 acquisition level programs, a program manager certification level III is required.) Applicants may possess a DHS or Defense Acquisition workforce Improvement Act certification (copy required, with certification and career field information.)

Applicants not certified at the appropriate certification level may still apply and be selected, but must be able to achieve the required certification level within 18 months of appointment.

Eligibility to apply for other Federal positions:
TSA is an Excepted Service agency exempt from most of Title 5 United States Code, including regulations which apply to displaced Federal employees (CTAP/ICTAP) of other agencies, and employment with TSA does not confer "Competitive Status" that generally results from selection and service in Competitive Service agencies. The Office of Personnel Management (OPM) has established an Interchange Agreement, which allows most permanent TSA employees to apply and be considered for vacancies in Competitive Service agencies. Information from OPM on this or other Interchange Agreements is available at:

To ensure the accomplishment of our mission, DHS requires every employee to be reliable and trustworthy. To meet those standards, all selected applicants must undergo and successfully pass a background investigation as a condition of placement into this position.

TSA employees who are absent for the purpose of performing military duty may apply for any vacancies announced in their absence.

Payment of relocation expenses (Permanent Change of Station) is not authorized.

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