Inside Claim Representative- Property
The Hartford - Windsor, CT

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WHY JOIN THE HARTFORD?
The Hartford Financial Services Group Inc. (NYSE: HIG) is a leading provider of insurance and wealth management services for millions of consumers and businesses worldwide. The Hartford is consistently recognized for its superior service, its sustainability efforts and as one of the world's most ethical companies. In 2010, The Hartford reported revenues of $22.4 billion. More information on the company and its financial performance is available at http://www.thehartford.com/ .

With a unique focus on customers’ needs, The Hartford is known as a trusted partner that enables its customers to protect what they have today, plan for what they need tomorrow and have the confidence to achieve what's ahead. The company is well positioned to move forward and have what it need to succeed: good momentum in our businesses; a strengthened capital base; an iconic brand; and a strategy to deliver shareholder value through sustainable, profitable growth.

The Hartford’s biggest competitive advantage is our employees. We hire a broad range of talented teammates from diverse backgrounds and cultures. We look for teammates who share our core values and bring passion to their jobs. Our values are projected in the way we interact with customers and among our teams.

We are an innovative leader in the industry and have been recognized by:
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GI Jobs as a 2012 Top 100 Military Friendly Employer
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Military Times Edge as a “Best for Vets” Employer, 2011
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Ethisphere Institute as One of the "World's Most Ethical Companies" for four consecutive years, 2011
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Carbon Disclosure Project’s Carbon Disclosure Leadership Index for The Hartford’s approach to climate change disclosure for four consecutive years, 2011
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Newsweek Green Rankings – No. 12 on the list of U.S. Companies, 2011
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Phoenix Business Journal as a Best Place to Work, 2011
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The Chicago Tribune as a Top Workplace, 2011
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The San Antonio Express News as a Top Workplace, 2011
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Atlanta Journal-Constitution as a Top Workplace, 2011
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Indianapolis Star as a Top Workplace, 2011
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The Hartford Courant and FOXCT as a Top Workplace, 2011
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The San Antonio Express-News as a Top Workplace, 2011
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Military Times Edge as a “Best for Vets” Employer, 2010

WHAT ARE THE RESPONSIBILITIES OF THE POSITION?

Based on the current Property Claims Staff Model restrictions, this role is only eligible to internal Property employees.

Successful candidates will be responsible for handling first party property claims (structured) for Personal Lines and the oversight of independent adjusters who were retained to estimate Property losses in areas where we do not have any outside Property Claim resources.
  • Property interpret the insurance contract and accurately apply the exposures of the claim to fulfill our contractual obligations to the policyholder
  • Investigate all exposures and/or perils to determine cause, scope, and extent of damages and/or determine liability and possible subrogation potential
  • Property evaluate claim to determine the extent of exposure for purposes of setting reserves and making appropriate payment
  • Property document all claim activity to support the outcome of the claim file. Comply with all internal and external reporting requirements
  • promptly negotiate resolution of claim, mitigating damages to achieve cost-effective claim outcomes
  • Engage and use external resources judiciously to control allocated expenses to the claim file
  • Property utilize subrogation and salvage initiatives
  • Identify predictive indicators of fraud, perform background checks, coordinate with special investigators, report to external agencies and bureaus, and assist in identification of trends, perpetrators and patterns of suspicious or fraudulent activity. Utilize special fraud fighting systems and software in the investigation and disposition activities
  • Create high level of policyholder satisfaction by complying with standards for timeliness of contract, follow-up, payments, and Unfair Claim Settlement Practices Act.
  • Practice inclusive behaviors and help to create diverse work environment.
  • Use technology and other resources to achieve greater efficiency and better results
  • Perform other related job duties as directed or needed such as providing on-call duty and immediate response and service in emergency and catastrophe situations
WHAT IS THE COMPENSATION OPPORTUNITY ?

At The Hartford, our compensation philosophy is simple: we pay competitive base salaries and reward performance. In addition, you will be eligible to participate in our comprehensive benefits program including Medical, Dental, Life and Disability Insurance, a 401K Plan, an Employee Stock Purchase Plan and more.

Qualifications

WHAT QUALIFICATIONS ARE WE LOOKING FOR?
  • Minimum 1-2 years experience adjusting personal lines party property (structural) claims. Candidates with previous claim adjusting experience will receive priority consideration. Commercial claims experience is a definite plus!
  • Bachelors degree or equivalent experience
  • Ability to review and understand 1st party policy language
  • State of Connecticut Adjusters License or other state/jurisdiction licenses where needed
  • IIA, AIC, CPCU, SCLA preferred
  • Excellent customer service, negotiation, verbal and written communication skills along with strong teamwork skills required
  • Strong computer and keyboard skills
  • Strong spoken communication skills including an excellent phone manner
WHAT ELSE CAN YOU TELL ME?

The Hartford's Eastern Region Property Claim Operation is a fast paced organization that will offer you the opportunity to join a team of dedicated Claim Professionals. We value providing exceptional customer service and superior claim handling, while providing our employees with the opportunity for growth and advancement. No relocation assistance can be provided for this opportunity.

The Hartford is an Equal Employment Opportunity and Affirmative Action Employer.

The Hartford maintains a drug-free workplace.

Committed to Building Inclusion and Leveraging Diversity

** NO AGENCIES PLEASE **

Job Function : P&C Claim Misc Supt Roles
Primary Location : United States-Connecticut-Windsor

Schedule : Full-time
Job Level : Individual Contributor
Education Level : Associate's Degree/College Diploma (±13 years)
Job Type : Standard
Shift : Day Job
Employee Status : Regular
Overtime Status : Exempt
Travel : No
Job Posting : May 15, 2013, 3:22:14 PM
Remote Worker Option : No

About this company
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With more than 200 years of expertise, The Hartford is a leader in property and casualty insurance, group benefits and mutual funds. The...