Installation Coordinator - Denver, CO
Empire Today - Denver, CO

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Be part of
our excitement…

Be part of our growth…

Be part of Empire Today!

Empire
Today, LLC is a leading home improvement and home furnishings shop-at-home
company. We offer a wide variety of products including carpet, hardwood,
laminate, ceramic, vinyl flooring and window treatments. We've been in business
for over 50 years and have a presence in most major metropolitan areas
throughout the country.

This is an exciting time for Empire Today, and we need
dedicated, enthusiastic people to help us grow! If you are someone who
thrives on challenge and believes that you can positively impact our business
while making change happen, then we invite you to apply to be a part of the
Empire team!

JOB
TITLE: Installation Coordinator

DEPARTMENT: Installation

REPORTS TO: Installation Manager

POSITION
SCOPE

The Installation
Coordinator works with the Installation Manager to ensure the branch is
supported by a professional, well trained team of installation associates as
well as an adequate number of compliant sub-contractors, to deliver excellent
customer service in the product category assigned.

ESSENTIAL
DUTIES AND RESPONSIBILITIES

·
Analyzes
business results using the required reports

·
Develops and
executes action plans for improvement

·
Routes/dispatches
assigned product installs daily

·
Visits the
first jobs of several new installers

·
Visits job
sites of all customer opportunities not resolvable by a phone call

·
Creates and
exhibits a sense of ownership

·
Creates and
supports a safe work environment

·
Conducts other
duties as requested by senior management

·
Demonstrates a
sense of urgency and decisiveness as appropriate

·
Supports the
branch management team by handling customer opportunities as needed

·
Ensures
customer satisfaction

·
Trains
associates to provide excellent customer service

·
Manages and
holds sub-contractors accountable to Empire
Today standards

·
Perform other
functions as necessary or as assigned

KNOWLEDGE,
SKILLS AND ABILITIES

·
In-depth
knowledge of assigned product mix

·
Working
knowledge of permit and licensing requirements for markets being supported

·
Specific
knowledge of local competitors and the industry

·
Ability to work
as a team with support departments outside of the branch

·
Experience
successfully managing an organization of associates

·
Excellent
training skills

Education: High
school diploma or equivalent required.

Computer
Knowledge Requirements: MS Word, Excel, and Outlook.

Our
employees enjoy a casual, yet results-oriented environment where we value
creativity, teamwork and innovation. To take your first step toward joining our
winning team, please apply today.

Empire Today - 23 months ago - save job
About this company
107 reviews
Our mission at Empire Today® is to secure loyal customers for life. Our employees strongly believe in this mission and work hard every...