Come Work for a Leader in Communications Software!
Fonality is a Communications Software-as-a-Service (SaaS) company based in Culver City, CA. We provide VoIP phone system services which outperform brand-name, enterprise-level solutions for a fraction of the price. We're looking for creative people with world-class skills who thrive in an energetic setting and are passionate about their lives and their work.
We are seeking a Remote Installation Technician to join our team in Culver City office. The primary responsibilities of the Fonality Installation Technician are to remotely assist customers in the design, configuration and training of their newly purchased Fonality phone system. The Installation Technician is assigned specific customers, and helps those customers through the entire installation process; this includes answering all questions, recommending best practice configuration settings, and ensuring customer satisfaction. Organizational skills, time management and the ability to see a project through to completion are key elements of the position. In addition, the Installation Technician will be installing and supporting other paid add-on services such as Fonality's Enterprise Record-all software.
Preferred Skills and Experience:
Intermediate level Linux and networking knowledge
PBX and prior telephony or VoIP systems experience a plus
Strong communication skills
Strong organizational and time management skills
Project management capabilities
At Fonality , we believe in promoting from within and investing in our employees. We offer a very competitive compensation package and a comprehensive health insurance package (medical, dental, and vision).
With some of the smartest people in the telephony business working for us, this is a great opportunity to jump onboard and work with people who are passionate about what they do. Check us out at www.fonality.com.
If you're the Installation Professional we're looking for APPLY NOW!
Local candidates preferred. No sponsorships or agency referrals.