Insurance Customer Service Representative
Allstate - Feather Insurance Group, Inc. - Davie, FL
Full-time, Commission

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Exclusive Allstate Agency in Davie seeking a full time individual for customer service. Candidates must be eager to learn and looking to grow with the agency. This is a position that can turn into a career.

Are you looking for a new opportunity to maximize your skills and help others? Working directly with an Allstate Exclusive Agent independent contractor might be your answer.

Allstate agencies strive to provide excellent service to customers by assisting them with their insurance and financial services needs. Customer Service Representative opportunities are for true sales and customer-oriented individuals. In an agency staff position you will have the opportunity to work as a member of a team of professionals focused on providing insurance and financial products to help customers protect their homes, cars, lives and retirement incomes.
Allstate Exclusive Agents are independent contractors representing Allstate and are not Allstate employees. They have the freedom to plan their agency’s direction, growth and future. As an agency staff member, you will be an employee of the agency and not of Allstate Insurance Company or its affiliates. Agency staff members perform a fundamental role in servicing customers, supporting agents and building strong relationships with the community.

Primary job responsibilities:

  • Prospecting and generating new business through call lists
  • Providing excellent customer service
  • Directing clients to the appropriate staff
  • Cross-selling existing customers for additional lines of insurance and asking for referrals
  • Achieving weekly and monthly office goals
  • Answering the phone with a “friendly voice”
  • Filing, faxing, and entering information into an agency management system


  • High integrity, strong work ethic, loves to learn, passionate about achieving great results, energetic
  • Must get along well with others and have a “teamwork” mentality
  • Excellent communication/interpersonal skills
  • Must have ability to multi-task
  • Bi-lingual in Spanish not required, but a major plus
  • Computer literate
  • Must have excellent phone voice and a positive attitude
  • Must not be afraid to make outbound calls to generate new business

This is an entry level position with a huge opportunity to grow into a sales position which earns commissions.