CENTRALIZED INTAKE - GLENDALE
F/T - non-emempt
SUMMARY: Responsible for providing comprehensive counseling services to walk-in clients with a history of mental illness including those in residence with a history of alcohol and drug use.
BILINGUAL ARMENIAN/ENGLISH REQUIRED
Conducts/facilitates individual and group counseling and provides routine case management including assessment, intake, education, crisis intervention, and exit interviews for adults or adolescents with a history of mental illness and/or substance abuse.
Interfaces with such agencies as the DMH, criminal justice services, Public Health and other related community agencies and resources to give and receive information relative to clients.
Maintains documentation of all counseling sessions, substance abuse services and other services; ensures compliance with Agency policies and procedures, contracts and other regulatory agencies.
Basic advocacy skills
Provides crisis intervention and facilitates conflict resolution among the program participants.
Prepares education materials for staff training and presentations.
Chaperons group sponsored trips and social functions; may drive seven-passenger van to transport program participants; escorts/transports individuals to appointments outside facility.
Develops and maintains counselor skills through seminars, workshops, or other forms of training/education.
Actively participates in all team and staff meetings, community meetings and supervision/consultation.
Bachelors Degree in related field and 1-2 years experience working with individuals with a history of mental illness in a social service/mental health environment.
Knowledge of case management, crisis intervention techniques, community resources, and the ability to match clients with a history of mental illness to community support resources.
Bilingual English/Armenian required.
Knowledge of program HIPAA, DMH, policies and documentation guidelines, licensing, and other state/federal regulations relating to service programs for adults with a history of mental illness.
Efficiently use the personal computer including wordprocessing and electronic chart system software.
Demonstrated advocacy skills.
Strong written and oral communication.
Current California drivers license and a driving record acceptable to the Agency's insurance carrier.