Intern - Human Resources - Testing and Assessment
Metro-North Railroad 6 reviews - Manhattan, NY
Full-time, Internship

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Application Deadline

February 22, 2013


Undergraduate - $15.00 per hour

Graduate - $17.00 per hour


Playing a vital role in the economy of New York State and Connecticut, Metro-North Railroad, a subsidiary of the Metropolitan Transportation Authority (MTA), is the busiest commuter railroad in the nation with an annual ridership of over 82 million. A dynamic organization with a strong focus on customer service, safety, and new technologies, Metro-North employs approximately 5,900 people. Operating out of its home base in New York City's historic Grand Central Terminal, the railroad's three lines serve 120 stations in seven counties in New York and two counties in Connecticut. In 2011, Metro-North received the prestigious International Brunel Award for Overall Excellence in Railroad Design, recognizing its continuing work as a more efficient operation, its commitment to sustainability, and its focus on providing excellent customer service. Metro-North was the first American railroad to win this coveted award in its 26-year history. The competition is open to all passenger and freight railroads in the world. Metro-North has a reputation for rewarding employee resourcefulness and innovation, and offers excellent job opportunities in a challenging and diverse environment.

Position Objective

This position will learn about, and contribute to, administering and scoring tests. The intern will analyze test data to draw meaningful statistical inferences. Additionally, the intern may assist in the test development process and associated validation studies. The intern will be encouraged to identify applicable psychometric principles that could be applied to add value to the projects that they are exposed to, with the primary purpose of reinforcing academic learning and demonstrating how to apply theoretical concepts in an organizational context.


Various day-to-day activities in order to learn how to multi-task and prioritize in a professional environment.

Activities may include: scheduling tests with customers; compiling and analyzing testing metrics, drafting communications to customers and organizing electronic files.

Required Qualifications

Knowledge of psychometric principles related to the reliability and validity of pre-employment predictors.

Knowledge of statistical analysis.

Knowledge of EEOC employment laws; strong organizational, analytical, planning and interpersonal skills.

Proficient in MicroSoft Office Software (i.e., Word, Excel, Access, Powerpoint)

Strong written communication skills.

Required Education/Experience

Candidate should have completed one year of graduate level coursework or three years of undergraduate level coursework in Industrial/Organizational Psychology, Business or related studies.

Other Information

May be required to travel to different locations.

Monthly journal entries documenting learning growth.

Participation in speaker series events.

Must complete final intern project.

Must be available to work a minimum of 20 hours per week during the semester and 35 hours per week during the summer.

Must be a current matriculated student.

Selection Criteria

To be selected for a position, an applicant must: (1) meet the minimum requirements in the job posting, (2) pass a written examination (if applicable), (3) satisfy a background investigation (which includes credit, if applicable), and (4) pass an oral interview, during which the interviewers will further evaluate the applicant's qualifications for the position. Because the selection process is competitive, not all qualified applicants are granted an interview. Metro-North may also require the applicant to undergo a physical ability test, and, if the Company extends a conditional offer, may require him or her to undergo a medical examination, which may include toxicological testing.

How To Apply

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About this company
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