Internship - Customer Service and Logistics
Rich's - Buffalo, NY

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Rich Products Corporation is known around the world as the founder of the non-dairy segment of the frozen food industry and the leading supporter and solutions provider to the Food Service, In-Store Bakery and Retail marketplaces. We are one of the world's premier family-owned food companies with more than 7,300 associates worldwide.

We currently have a great opportunity for an Intern in our Customer Service & Logistics department who is interested in gaining Supply Chain experience. This internship is to begin the Summer of 2013, with the possibility of extending into the fall of 2013. This internship will require a full time commitment. Candidate(s) selected will rotate through several functional areas in CS&L, including Planning, Transportation, Warehousing and Customer Service in order to provide a well-rounded Supply Chain experience. Please visit our website at to apply for this position or view other exciting opportunities.

Plan, create, change, and complete purchase orders within SAP

Communicate purchase plans with contract manufacturers

Manage potential inventory shortage reports. Take action to reduce shortages to customers.

Communicate customer shortages to Customer Service Representatives where appropriate

Communicate significant inventory shortages to Supply Planners and/or Sales Channel Service Managers

Maintain the plant outbound shipment load plan

Maximize Stock transfer order freight utilization

Manage the movement of dc to dc inventory transfers through the C-item deployment process

Track and develop improvement plans to reduce unplanned shortages

Analyze and review inventory to minimize spoilage

Develops actionable plans to improve customer order fill rate

Maintain distribution center Inbound Scheduling Database. Identify areas of concern which need improvement.

What do I need to be considered a candidate?
First or prefereably 2nd year MBA students pursuing Business or Supply Chain Management

Strong Excel, statistical and spreadsheet analysis skills.

Strong understanding of Inventory Models and Data Modeling applications.

Strong communication (written & verbal) skills.

Preference will be giving to those who reside in the Western New York area.

We are proud to be an Equal Opportunity Employer and invite qualified candidates to apply. As part of our efforts to provide a safe and productive environment and hire talented and qualified associates, we maintain a drug-free workplace and perform pre-employment substance abuse testing and background investigations.

About this company
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