Investigator 3 (Oregon State Hospital Investigator/Limited Duration)
Human Services-Director's Office - Salem, OR

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DHS13-0155 - Limited Duration with Underfill Option

If you previously applied under announcement number DHS12-0400 or DHS12-0400A and qualified, you need not reapply. Your name will automatically be added to the list of qualified candidates for this recruitment.

The Department of Human Services (DHS) is about safety, health and independence for all Oregonians. We help Oregonians in their own communities achieve well-being and independence through opportunities that protect, empower, respect choice and preserve dignity. We protect children who are abused or neglected. We serve seniors, people with disabilities. We help low-income people along the road to self-sufficiency with health coverage, job preparation, childcare and other supports. Our services are delivered in the least restrictive setting and in partnership with communities. We are absolutely committed to ongoing innovation in the delivery of services, and we are committed to recruiting, developing and retaining dedicated employees.

These employment opportunities are with Office of Adult Abuse Prevention and Investigations, which is part of the Department of Human Services. There are two full-time limited duration (to last 17 months from the date of hire) openings located in Salem (Bittern St NE). These positions are management service and are not represented by a union.

This recruitment announcement will be used to establish a list of qualified candidates to fill the current vacancy and may be used to fill future vacancies as they occur.

Please be aware that due to the economic downturn and subsequent state budget short-fall these positions may be required to take furloughs in the biennium 2011-2013.

Duties & Responsibilities:

The purpose of this position is to assist the Addictions and Mental Health Division (AMH) Assistant Director, the Children, Adults and Families Division (CAF) Assistant Director, the Aging and People with Disabilities Division (APD), Superintendents of Health Services facilities and/or their designees, and the Community Mental Health Programs (CMHP) in the investigation of alleged violations of Oregon mental health, Oregon developmental disabilities, and Oregon Child Abuse laws, Oregon Administrative Rules (OAR), Executive Department Human Resource Rules and regulations, Collective Bargaining Agreements, and standard policy instructions. Investigators directly assist AMH, APD and CAF to investigate serious unexplained injuries and allegations of abuse and neglect and are responsible to ensure protective services, provide comprehensive reports of investigative findings and decisions whether an abusive situation exists, and to develop required actions to prevent further abuse.

Identifies and locates principals and witnesses to be interviewed and records or other evidence to be examined; may determine if circumstances warrant initiation or continuation of investigation (e.g., evaluation of available evidence, an undisputed abuse allegation may stand on its own without further investigation) and recommend accordingly; goes to scene of incident, secures area if appropriate. Ensures expedient and proper medical examination and treatment is provided and implementation of protective actions to minimize risks to individuals and/or the investigation. Obtains and preserves physical and documentary evidence using chain of custody methods, and plans and conducts fact finding according to basic rules of evidence through methods such as interviews, observation and collecting physical evidence in a manner that is usable as evidence and conforms with accepted medical and nursing practices, and similar professional requirements while conforming to statutory confidentiality requirements and their numerous exceptions; consults with experts as needed (e.g., forensic pathologist, psychologists and psychiatrists); examines and analyzes statement of individual accused of abuse, misconduct or a Civil Rights violation, other parties, witnesses, documentation (e.g., medical, personnel, business, financial and public records) and other evidence to be used before a grievance, pre-dismissal, arbitration, licensing, criminal or civil hearing or court having a bearing on the case; constructs, organizes and details complex records (e.g., medical) from disorganized or incomplete records; documents evidence for arbitration or enforcement; evaluates separate and distinct issues which arise during the course of investigations and the need to expand the scope or breadth of an investigation; investigates new issue or refers to proper authority, as appropriate; identifies systems and programmatic issues or deficiencies (e.g., poor record keeping, lack of policy) that may require further investigation and consults with Superintendents, the DHS Human Resource Director or the Administrator.

Decides when information and evidence obtained is sufficient to make a finding and close the investigation completes a detailed report with summary of all relevant evidence, conclusions regarding violations of law and required actions to prevent further abuse, and forwards to Superintendent, Human Resource Director, County Mental Health Program Directors, Deputy Administrator or Administrator or other law enforcement or regulatory jurisdiction; provides testimony and presents findings of case, including summation of witnesses' statements and evidence available, conclusions and recommended action in properly documented report sufficient to be used in court or at arbitration or administrative hearing or upon request of a prosecuting attorney, before a grand jury.

Assess complaint, allegation or other source of misconduct or potential unlawful activity. Respond to the Administrator, Human Resource Director or Department of Justice requests for investigative support and the information and documentation on file, if any; evaluate specific issues and applicable rules or statutes; establish plan of inquiry, scope, timing, and direction of investigation; confer with representatives of other law enforcement or regulatory jurisdictions (e.g., State Police, CAF, SAIF) to identify additional pertinent evidence and other information to be gathered and/or to coordinate investigation, if appropriate, seizes evidence as authorized

Identify and resolve conflicting statutes and federal regulations or standards pertinent to the facts of the case; analyze and evaluate statements and credibility of parties, witnesses, and others associated with the case; identify, locate, and preserve physical and documentary evidence; prepare evidence, including exhibits for use at the arbitration or administrative hearing or in court and admissible photographic recordings; assists in the preparation of abuse victim testimony which may require the use of photographic, video, and other technical apparatus in order to facilitate the explanation and communication of the individual, provides testimony at arbitration and administrative hearings and in court.

Identifies training needs, prepares, coordinates and provides professional training on abuse and neglect, relevant Oregon Revised Statutes (ORSs) and Oregon Administrative Rules (OARs) and investigative techniques to programs, providers and staff of counties, to state employees and mental health clients and families, Law enforcement and regulatory agencies; works with city, county and State law enforcement agencies to exchange information on unlawful behavior and activity and to coordinate joint investigations; assists other agencies and law enforcement agencies in preparation of documents and presentation of evidence to the District Attorney, other law enforcement agencies, and courts; produces training aides such as videotapes of abuse scenarios and proper collection of evidence for use in training others in proper investigative techniques and methods.

Consistently treats customers, stakeholders, partners, vendors and co-workers with dignity and respect. Creates and maintains a work environment that is respectful and accepting of diversity. Sets clear guidelines and models expected office professional behaviors. Establishes and maintains clear methods of reporting inappropriate actions.

Other duties as assigned


AMH/APD/CAF program sites statewide. Frequent trips to/from facilities and county programs. Generally works alone with no on-site supervision. Overnight travel to other parts of the state. Requires working unpredictable hours including evenings and weekends. Daily contact with individuals who are developmentally disabled and/or with mental illness, some of whom are physically aggressive and/or display unusual behavior. Contact with hostile persons. Frequent contact with union officials. The job involves gathering and reviewing detailed information about abuse, neglect and trauma. This is a flexible schedule of 40 hours per week to accommodate investigation of 24-hour programs and will include evening and weekend hours. Investigators rotate on-call responsibility during work hours. This job is a full-time position.

Qualifications & Desired Attributes:

Your application materials, including your answers to the 'Supplemental Questions' will be reviewed to determine if you meet the minimum qualifications and how you meet the desired attributes for the position to which you have applied. Your answers to the supplemental questions must be reflected in your application.

The goal of this recruitment is to fill these positions at the Investigator 3 level. However, we encourage candidates who meet the minimum qualifications for an Investigator 2 ($3112.00 - $4364.00) to apply, as we may consider under-filling these positions until the selected candidate meets the minimum qualifications for an Investigator 3. Under fill training will not exceed two (2) years.


Investigator 3:

Four years of recent (within last ten years) full-time investigative experience which included conducting fact finding; collecting and preserving evidence according to the rules of evidence; examining records; locating and interviewing witnesses to verify or disprove claims of suspected law violations; and writing investigation reports sufficient for use at administrative hearings or in court. Examples of qualifying investigation experience are in areas such as law enforcement investigation, insurance investigation, investigative trial support, or financial fraud investigation.

College-level courses in Law Enforcement, Criminal Justice, Law, Accounting, or Auditing may be substituted on a year-for-year basis for up to one year of the required experience.

Investigator 2:

Two years of recent (within the last five years) investigative experience which included gathering facts, collecting evidence, examining records, and conducting interviews to verify or disprove claims of suspected law violations.

College-level courses in law enforcement, criminal justice, law, accounting, auditing, or a closely-related field may be substituted on a year-for-year basis for up to one year of the required experience.


Experience interpreting and applying laws, rules and guidelines related to abuse and neglect investigations.

Experience conducting investigations in treatment settings (examples, hospitals, group homes, treatment foster care).

Experience investigating reports involving adults with behavioral, emotional or mental health treatment needs, or with developmental disabilities or with dual diagnosis.

Experience creating a case narrative (or other form of documentation) on all reports including the analysis and rationale for the recommendation or conclusion.

Only the candidates whose experience most closely match the qualifications and desired attributes of this position will be invited to an interview.

Additional Information:

IMPORTANT NOTICE – Email Addresses Now Required

The state of Oregon is now requiring all applications have a valid email address.

If you do not currently have an email address and do not know where to go to get one please refer to our Applicant E-Recruit FAQ's web page. Click on the link below to go directly to question #14 to view several internet providers where you can get a free e-mail account. The state of Oregon does not endorse any particular provider.
Applicant E-Recruit FAQ's

If you are offered employment, the offer will be contingent upon the outcome of an abuse check, criminal records check and driving records check, and the information shall be shared with the DHS, Office of Human Resources (OHR). Any criminal or founded abuse history will be reviewed and could result in the withdrawal of the offer or termination of employment.

DHS will communicate with all applicants via e-mail.

If you need assistance to participate in the application process, you are encouraged to call 503-945-5698 (voice) 8:00 a.m. and 5:00 p.m. (Pacific Time) Monday through Friday. TTY users please use the Oregon Telecommunications Relay Service: 1-800-735-2900.

If you need assistance with adding attachments to your profile or to a specific job posting please go to Adding and Removing Attachments to a Profile and Job Posting for further instructions. This quick help guide can also be found on the State Jobs Page by clicking in the Applicant E-Recruit FAQ's then click on Applicant Profile Maintenance.


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