It is the responsibility of the Surveillance Investigator Trainee to maintain a consistent training program on all Casino Table Games, Slots and Surveillance Standard Operating Procedures.
Follows all operating procedures, safety regulations, and Hard Rock Hotel & Casino Surveillance Department policies and procedures.
Note: There are three levels or steps that Investigators must attain (Investigator, Investigator II, and Investigator III). Each step requires additional individual responsibilities, demonstrated expertise and job skills.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:
Utilize necessary equipment to identify, record, document and report
illegal and unusual activities occurring in all gaming areas, non-gaming areas, and back of the house.
Report all illegal and unusual activities to the appropriate
May perform other duties as assigned.
Trainees are required to pass Investigator Level I within a 6 month
period or as required by the Surveillance Management team.
Trainees are required to maintain a consistent and continuous self
education program, in preparation to acquire job knowledge.
Promotes the following within the department and among all Employees:
- Creates an atmosphere of FUN for all casino guests.
- Encourages mutual respect, dignity and integrity with all employees, by setting positive examples at all times.
- Instills an atmosphere that encourages employees to share ideas,
discuss concerns and resolve conflicts.
- Retains employees through involvement in Employee Training &
- Explains WHY we do things, in advance of doing them.
To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements listed below are
representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE:
High School diploma or equivalent. Minimum of one year experience in law enforcement, security, or surveillance systems operations or previous gaming experience preferred.
Ability to apply commonsense to solve problems and deal with a variety of concrete variables in situations where only limited standardization exists. Interpret a variety of instructions furnished in written, oral or diagram form.
Ability to read and write. Ability to communicate in group as well as
Ability to add, subtract, multiply and divide in all
units of measure; using whole numbers, common fractions and decimals.
The physical demands described here are
representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions.
This position is classified as sedentary to light work.
The work environment characteristics described here are
representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
Hard Rock Hotel - Las Vegas - 21 months ago