Japanese Speaking Recreation Host\Hostess Full Time Aulani
Walt Disney Parks & Resorts Careers - Kapolei, HI

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Recreation Host/Hostess cast members will maintain poolside cabanas for all Guests while providing exemplary Guest Service at various pool locations. They will also staff the Dive Shop, slide dispatch and pool gates.

Responsibilities
  • Ability to speak Japanese Required


  • Ensure the safety of Guests, may be a first responder to emergency situations
  • Welcoming cabana Guests and providing a sense of arrival
  • Maintain overall upkeep of all cabanas
  • Assist with clearing pool deck of used towels, lifejackets, and trash
  • Politely ensure adherence to rules and safety guidelines in the Recreation locations
  • Greet Guests with positive, friendly and helpful attitude
  • Proactively address guest needs by answering questions, giving directions and other information regarding the hotel/resort or surrounding areas
  • Frequent walking/standing/pushing/pulling
  • Frequent bending/twisting and kneeling
  • Frequent use of hands
  • Strong observational skills to proactively identify Guest needs and ensure safety guidelines are being followed
  • Works indoors and outdoors in all kinds of weather including extreme temperatures and high humidity


  • Basic Qualifications
  • Strong verbal communication skills able to positively engage with guests, team members and management
  • Enthusiastic about interacting with, assisting, and receptive to all guests
  • Proactive in anticipating guest needs
  • Must be able to complete repetitive tasks while maintaining quality
  • Responsible and mature
  • Energetic and comfortable givin and taking feedback
  • Prolonged standing for two to three hours at a time and heavy lifting may be required

  • You must be at least 18 years of age to be considered for this role

    AVAILABILITY REQUIREMENTS:
  • Training Availability: 2-3 weeks of full availability (day AND evening) will be required immediately following the start date to complete the training
  • Must be flexible and able to work a variety of shifts, including days, nights, weekends, holidays and special events
  • This role is Part-Time and requires full availability for any shift, a MINIMUM of THREE (3) days per week, including nights and holidays

  • Preferred Qualifications
  • Previous experience in a Hotel/Resort environment
  • Previous cabana or pool service experience
  • Knowledgeable about Resort and surrounding areas
  • Knowledge of Hawaiian/Japanese language preferred
  • Previous experience in hospitality or tourism related role on the Hawaiian Islands preferred
  • Full availability for any shift, seven (7) days per week, including nights, weekends, and holidays is preferred


  • Additional Information
    SCHEDULE AVAILABILTY
    Our Theme Parks and Resort Hotels operate 24 hours a day, 365 days a year and some shifts may start as early as 5:00am while some may end as late as 3:00am, 4:00am or 5:00am. Must be flexible and able to work a variety of shifts including days, nights, weekends, holidays and special events.

    SUBMITTING YOUR APPLICATION
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    IMPORTANT:
    You may only apply once in a six-month period. If you have applied within the last six months, please log in to your account to view your current application status.

    Keyword: AULANI CASTING

    Disney - 20 months ago - save job