A prestigious firm located in Rosemont is seeking a Business Systems Analyst to support their Transportation and Warehouse solutions. Responsibilities: Provide level 1 & 2 support for all applications using standard, best practice processes.
Develop and maintain a thorough knowledge of all operations applications, including but not limited to Paragon, Vovollect, Syntelic, Xata, Procuro/PIMM and their integration with JDE Enterprise One processes.
Provide level 2 support and subject matter expertise to IT Service Center and functional users as part of an incident management process.
Provide off hours support on a rotating basis as necessary.
Assist in all aspects of SDLC as necessary
2+ years experience supporting Warehouse and Logistics business processes for multiple operational Distribution Centers in a 24*7 environment
2+ years of total IT support and/or Development experience in a multi-location environment
2+ years supporting with either JDE Enterprise One or Manhattan Associates WMS, along with an accompanying Middleware/integration tool (Webmethods, SSIS)
Experience supporting/working with users of one or more of these applications/vendors:
o Manhattan or similar tier one WMS application
o JDE Enterprise One