JDE Business Analyst
Request Technology-Stephanie Baker - Des Plaines, IL

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A prestigious firm located in Rosemont is seeking a Business Systems Analyst to support their Transportation and Warehouse solutions. Responsibilities: Provide level 1 & 2 support for all applications using standard, best practice processes.

Develop and maintain a thorough knowledge of all operations applications, including but not limited to Paragon, Vovollect, Syntelic, Xata, Procuro/PIMM and their integration with JDE Enterprise One processes.

Provide level 2 support and subject matter expertise to IT Service Center and functional users as part of an incident management process.

Provide off hours support on a rotating basis as necessary.

Assist in all aspects of SDLC as necessary

2+ years experience supporting Warehouse and Logistics business processes for multiple operational Distribution Centers in a 24*7 environment

2+ years of total IT support and/or Development experience in a multi-location environment

2+ years supporting with either JDE Enterprise One or Manhattan Associates WMS, along with an accompanying Middleware/integration tool (Webmethods, SSIS)

Experience supporting/working with users of one or more of these applications/vendors:

o Syntelic

o Paragon

o Vocollect

o Procuro/PIMM

o Manhattan or similar tier one WMS application

o JDE Enterprise One