Primary responsibilities include the day-to-day operation of a Goodwill Job-Link Center including intake, assessment of individual and family needs, work skills training, linkage and referral to training opportunities and other community based partners, and linkage to community based employment opportunities.
Assists in the marketing and recruitment of eligible consumer referrals for Job-Link activities.
Provide intake services to include Family Strengthening needs.
Develop and maintain a list of referral/linkage agencies to address consumer and family needs.
Maintains accurate and timely documentation including external referral follow-up.
Maintain on-going relationships with Florida State Vocational Rehabilitation and Career and Service Centers.
Engage in significant community involvement including inter-agency meetings, Chambers, and planning conferences.
Investigate availability of funding streams for on-going Job-Link services.
Maintains accurate documentation and required record keeping in the ETO system for assigned consumers consistent with agency, contractual arrangements and CARF Standards.
Participate in training, community, and staff meetings as assigned by supervisor.
Performs other duties as assigned, including serving as liaison to community based organizations.
KNOWLEDGE, SKILLS AND ABILITIES:
History, philosophy, purpose, function, and scope of training and community based employment programs.
Active listening, conflict resolution, and counseling techniques.
Local job market analysis and employer requirements.
Ability to develop and maintain effective working relationships with consumers, their families, and other community based agencies.
Ability to apply knowledge and skills selectively for the purpose of teaching work skills training, instruction, and follow-up services.
Ability to document accurately consumer and case management notations, write and prepare individual and family services action plans.
Ability to exercise the leadership necessary to assure consistency and continuity of Job-Link Centers.
Ability to speak correct English utilizing effective communication skills.
Ability to speak and write Spanish.
Have a valid Florida drivers license, a safe driving record, and operate a personal or company vehicle on a daily basis to community partner sites.
Must have knowledge of Community Resources and experience with people with disabilities.
EDUCATION, TRAINING, AND EXPERIENCE:
Minimum of a Bachelors degree in Counseling, Interdisciplinary Studies, business, marketing or related field; or
Experience in marketing, behavioral change, or working with individuals with disabilities may substitute for the required experience on a year to year basis.