This is a Traffic Court/Criminal Cashiering Clerk position with the Traffic/Cashiering Unit of the Criminal Division, Multnomah County Circuit Court .
The purpose of this position is to provide information regarding traffic violations by phone and at the public counter, process mail, receipt fines and fees, scan e-citation documents, and act as a courtroom clerk.
Duties & Responsibilities:
Typical job duties may include, but are not limited to, the tasks listed below. Assigned tasks may be changed to accommodate workload and organizational needs.
Public Counter Duties:
Public Phone Duties:
- Provide court information to the public, answer questions, provide appropriate forms for trial requests, motions, etc., refer as needed.
- Accept and receipt payments in OJIN for filings, fines, bail, and other money. Accept payments in person, through mail, and by phone. Balance and account for all payments received and receipted daily.
- Check defendants into court.
- Add data in the computer. Route eCitation documents to the appropriate workflow folders.
Arraignment Court Duties:
- Provide court information to the public, answer questions, refer as needed.
- Accept and receipt credit card and bank card payments in OJIN for filings, fines, bail, and other money.
- Add data in the computer.
- Scan, route, and retrieve documents in the Laserfische system.
- Set up courtroom daily with necessary supplies and files.
- Process court documents in accordance with legal requirements and court procedures; check pleadings submitted to the court for accuracy and completeness; process orders, judgments, and decrees of the court; and print and hand out notices.
- Add data in the computer.
- R oute and deliver documents to appropriate files and departments.
- Route eCitation documents to appropriate workflow folders.
- Perform additional tasks as assigned by the supervisor or lead worker.
This is a full-time position, and the work schedule is 8:00 a.m. to 5:00 p.m., Monday through Friday. It is eligible for overtime compensation for hours worked in excess of 40 per work week.
Occasional overtime hours may be required.
Frequent phone and in-person contact with people from diverse backgrounds.
Frequent phone and in-person contact with the public including customers who may be angry, hostile, confused, or frustrated.
The following equipment may be used: telephone, calculator, personal computer, printer, copy machine, fax machine, scanner, and digital recording equipment.
This is a high-volume, fast-paced environment requiring long periods of sitting performing constant data entry into the computer system with frequent interruptions. Additionally, it does involve some reaching high and low for files.
Travel between floors of the Justice Center, which can be done via marble staircase or elevator, may be required to pick up or deliver papers and files to other areas.
Qualifications, Required & Requested Skills:
The qualified candidate must have at least one year of responsible, clerical experience in a moderately complex office or business setting involving the processing of financial, administrative, or legal documents.
Possession of a high school diploma or GED, or equivalent life or work experience.
Any combination of education and experience equivalent to two (2) years that typically supports the knowledge, skills, and abilities for this position.
Preference may be given to applicants with experience
Bilingual applicants are encouraged to apply.
- working in a court system or other legal environment;
- providing customer service in a high-volume, fast-paced environment;
- typing accurately at 45 words per minute or more (your typing speed should be reflected in the "Skills" section of your application);
- managing and retrieving documents in an electronic document management system; and
- explaining complex rules and procedures to people unfamiliar with them.
Depending on the volume of applications received for this recruitment, you should allow four weeks after the close date to be notified concerning the review of your application.
This job announcement may be used to fill future vacancies in this class of work. Apply now if you are interested in this/or future vacancies.
In order to evaluate your experience as it relates to this position, we need your responses to the supplemental questions. Please respond completely to the supplemental questions in the space provided; they will be the sole basis for determining which applicants, among those who meet the minimum qualifications, will be provided an interview. Failure to respond to each question in the space provided for that question may result in disqualification of your application.
The space provided will expand to accommodate additional text beyond the area shown. You may cut and paste plain text into the space provided from a word processing program, such as Word, WordPerfect, or Notepad. Note that formatting, such as bolding, italics, indents, and certain lists will be removed from your pasted text (plain text only) . Please do not exceed two pages of text (or approximately 2,500 characters) for each answer.
Your application materials must be consistent in order to be considered. If the information contained in your answers to each of the supplemental questions is not reflected in your application materials, your application may be removed from consideration.
Please note that your responses will also be evaluated for English usage, grammar, spelling, and punctuation.
Inquiries and Requests for Alternate Formats
Please direct inquiries and/or requests for an alternate format to complete the screening process, by the closing date of this announcement, to:
Multnomah County Circuit Court
1021 SW Fourth Avenue
Portland, OR 97204
Oregon Relay Service - 711
Please be prepared to describe the alternate format(s) needed.
If you are having technical difficulties applying for this position, please read the " Online Employment Application Guide " or our " Applicant Frequently Asked Questions " page.
The Judicial Department's practice is to begin employees at the first pay step. However, a higher starting pay rate may be considered depending upon the applicant's current salary and benefits, education, and experience. For current non-temporary OJD employees, JDPR 4.03(3)(d) states that upon promotion an employee shall normally receive a one-step pay increase from the employee’s current pay rate (not including differentials under JDPR 4.07) to the next higher rate in the salary range to which the employee is promoted. JDPR 4.03(3)(e) states that upon transfer to another position with the same salary range, the transferring employee retains the same pay rate.
Because of the Oregon Judicial Department's role in providing justice and upholding the rule of law, employees of the Department are required to meet the highest standards of professional conduct and ethics while on the job, and also to maintain those same high standards when taking actions in their personal lives that could reflect on the Department.
Criminal History Check
The selection process includes a criminal history check using the Law Enforcement Data System (LEDS). Felony convictions may be an automatic bar to employment. Misdemeanor convictions will be reviewed on a case-by-case basis and may be a bar to employment if the circumstances of the crime are directly related to the duties and responsibilities of the position for which application is made.
Depending on the job, in addition to the criminal history check described above, you may be required to pass an Oregon State Police/Federal Bureau of Investigation background check and consent to finger printing by the Oregon State Police. This is necessary due to the access level and handling of sensitive and confidential data required of some jobs.
The Oregon Judicial Department does not offer H1-B Visa sponsorship. Within three days of hire, you will be required to complete the United States Department of Homeland Security's I-9 form confirming authorization to work in the United States.
Bilingual Pay Differential
Some employees may be assigned to use bilingual skills in the regular performance of the employee's duties. An employee who, as assigned in writing by the administrative authority, uses bilingual skill(s) (including American Sign Language) in the performance of assigned duties and who passes the bilingual skill proficiency test(s) approved by the State Court Administrator, shall receive a monthly pay differential equal to an additional step for the duration of each assignment as determined by the administrative authority.
THE OREGON JUDICIAL DEPARTMENT IS AN EQUAL OPPORTUNITY, AFFIRMATIVE ACTION EMPLOYER COMMITTED TO A DIVERSE WORK FORCE. WE RESPECT, REFLECT, AND RESPOND TO THE DIVERSE PEOPLE WE SERVE.
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