Junior Release (Support) Engineer- Level I
Veritude - Durham, NC

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We are looking for an entry level Change Manager on behalf of our client, Fidelity Investments. This position is based in Durham, NC.


Fidelity Investments is seeking a Change /Release Manager to join our RTP team. As a member of the Personal & Workplace Investing (PWI) Change & Release Management team, you will be responsible to understand significant changes migrating to production and help ensure they are production ready. You will work closely with all members of the PWI IT community (Development, Quality Assurance, Production Support, and Risk) to ensure all changes follow the the PWIS change and release policies. You will be required to work in multiple roles: associate, facilitator, project manager, consultant, and process change analyst.

Primary Responsibilities

Initiate and track Change Management requests and approvals as well as change work orders.

Report on same


Education and Experience


AS Degree in Computer Science or IT degree highly desirable or in progress


Experience/understanding in one or more of the following IT areas: Change Management, Release Management, Production Support, Development, Quality Assurance


1-2 years relevant experience. Willing to train person with strong organization and good communication skills if computer use skills are strong

Skills and Knowledge


Excellent written and verbal communication skills


Proficient in Excel, Word, PowerPoint, MS Project


Working knowledge of ServiceManager (strongly desired)


Knowledge of FSDM and FAM (internal to Fidelity) development practices and principles helpful


Strong project management skills


Demonstrated ability to balance priorities and simultaneous projects

About this company
36 reviews
Based in Boston, with multiple locations across the United States, Veritude was founded in 1986 as the internal staffing resource for...