John Morrell Food Group is looking for a Key Account Manager located in the Dallas, TX area. The Key Account Manager develops and achieves maximum sales volume consistent with realistic sales projections for Deli accounts served. Develops good working relations with personnel at various levels of accounts served, including financial buying, sales, warehousing, delivery and data processing at headquarters and at store level. Ensures product distribution, proper inventory levels and use of special merchandising programs. Ensures prompt and equitable disposition of customer complaints or problems. Accounts are typically at the division or level and are moderately sophisticated in terms of category management and complexity. The Key Account Manager (KAM) manages trains and develops field sales accounts and broker networks. Responsibilities will include managing financials and volume metrics.
Manages metrics to meet or exceed all assigned sales objectives including volume, profit, and expense associated with selling products to all retail and distributor accounts.
Lead, manage, and develop field sales accounts and broker network.
Execute key distribution, placement, pricing and promotion initiatives within assigned accounts.
Interacts with internal personnel regarding sales issues, inventory, shortages, sale confirmations, & pricing.
Assists in developing and executing customer plans; maintains account relationships.
Resolves credit & account receivables issues in conjunction with customer service;
Collaborates with trade management and marketing regarding strategies to develop understanding of product distribution, placement, pricing and promotional initiatives.
Acts as a technical representative to the customer, providing training and creating sales presentations, and providing solutions to business issues.
Responsible for sales forecasting, financial and trade spending management and utilizing fact-based selling tools to manage established sales plan.
Strong aptitude to effectively interpret and use multiple information sources to develop customer-specific tactical plans and options.
Fiscally accountable for managing within an assigned budget.
Bachelor’s degree in business or related field and 5-7 + years sales experience in a direct selling consumer products goods (CPG) organization such as grocery, perishables, and pharmaceuticals; equivalent combination of education and experience may be considered.
Previous Deli Sales experience preferred
2 to 3 years experience managing brokers
Excellent verbal and written communication, presentation, decision-making and negotiation skills
Proven ability to build and maintain strong, effective relationship with customers and functional groups.
Demonstrated strong analytical, organizational, and planning abilities, which include sales, trade, and marketing concepts and methods in a sales environment.
Competent in Microsoft Office Suite; SAP; experience in trade spending management; previous Blacksmith experience desirable.
Valid driver’s license required.
50% or more travel depending on district can be expected for this position.