Key Account Manager - Gulf
Swedish Match 22 reviews - Jacksonville, FL

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Swedish Match North America Inc., a consumer packaged goods (CPG) producer and market leader of cigars and a broad assortment of smokeless tobacco products including snus, is currently seeking a Key Account Manager - Gulf in the Southern Sales Region for the Florida and South Georgia market, based in Jacksonville, FL/Panhandle area.

Responsibilities include:

Leadership/People Development

  • Reinforce the performance appraisal process through coaching, to increase growth and development of the sales organization.
  • Provide a development plan for each Account Representatives to ensure they have the necessary knowledge, skills and characteristics that will enable them to be considered for further advancement. Encourage through coaching.
  • Evaluate Account Representatives and recommend for reward and recognition. This requires the ongoing monitoring and upgrading of performance objectives and role standards.
  • Participate in the process of evaluating and hiring all Account Representatives for the organization when the need arises. Corporate Human Resources, Business Development Manager, and the Region Director of Sales will support and facilitate the process.

  • Space and Business Vitals

  • Develop, lead and actualize a strategic business plan that will grow operating profits and revenue year to year with his/her assigned customer group. The focus will be against distribution, merchandising execution, identifying region growth opportunities, brand displacement, and category management.
  • Understand and utilize syndicated data (I.R.I. Nielsen, and consumer) to identify space dimension opportunities. The purpose is to assist the BDM in setting region goals and objectives, develop the sales presentation, and support and assist in the region planning process.
  • Identify and mobilize internal (customer service, marketing, sales leadership, sales operations, financial, production) and external resources that actualize specific space dimension improvement goals for top strategic region customers. (Space dimensions: pricing, distribution, display, displacement, mental).
  • Manage and allocate local trade and promotional spending budgets with the objective of being aligned to region guidelines.
  • Assess and evaluate the business results of all strategic customers and recommend change strategies if necessary.

  • Operational/Structural/Conceptual

  • Understands and translates national and regional policies, procedures, operating strategies, and plans to his/her account associates. This includes transferring knowledge and understanding of all personnel and vital business information.
  • Provide timely delivery of region administrative requirements, (i.e. monthly district recap, forecasts, vital business assessments, etc.).
  • Create and lead an environment characterized by cooperation, credibility, candor, consistency and a commitment to exceptional performance.
  • Focus is against building capabilities for growth, operate as a network, use the benefits of Swedish Match scope and scale, and encourage one another to think differently every day.
  • With Customers

  • Develop, recommend and actualize customer business and development strategies and assigns customer coverage.
  • Develop preferred relationships with customer's key decision-makers at all levels within the customer organization. The region standard is to focus against being the customer's Category Manager to gain their respect and "top of mind" position.
  • Lead the strategic customer review and assessment process and recommend improvement strategies when required.

  • Requirements:
    • College Degree or equivalent background in key account responsibility.
    • Minimum five years or more experience in consumer goods area.
    • Proven ability to communicate both verbal and written.
    • Good presentation development and delivery skills are mandatory.
    • Good analytical skills. Strong computer skills with Word, Excel, PowerPoint, Category Management System (Nielsen),and Industry data systems .
    Benefits for New Hires: Swedish Match offers highly competitive salaries, a company vehicle, flexible benefits program, medical, dental and vision, life insurance, tuition reimbursement, 401(k), paid vacation, 11 paid holidays……and more!

    An Equal Opportunity Employer M/F/H/V

    About this company
    22 reviews
    Swedish Match AB is a Sweden-based company that produces a range of smokeless tobacco products, cigars, pipe tobacco and light products. Its...