This senior role leads the Business Systems Analysis team responsible for all aspects of the deployment and support of the Kronos workforce management / time and attendance solution. The role is responsible for directing the tactical activities related to the implementation and support including the day to day oversight of the team. This role is accountable for delivering these solutions to meet or exceed internal business partners’ business requirements.
Scope of responsibilities includes meeting the day to day and strategic needs of the Kronos team in terms of a unified agenda, cost center finances, resource management, process improvement, and accountability. This management role ensures services are provided to our internal and external customers in an efficient, cost effective, and quality manner. Work with Exel Supply Chain Americas IT and Operations Leadership Teams to understand current priorities and focus the Kronos team not reactively, but proactively, to meet those and future needs. This role is also responsible for performing resource and workload analysis to effectively prioritize and assign project and support requests.
Detailed Job Description
This role provides leadership to the Exel Supply Chain business as it relates to Business Systems Analysis.
Project Planning / Administration / Delivery
Oversee the development of project and resource plans and validate that all significant plans are optimized with regards to schedule and personnel. Communicate commitment dates to project stakeholders. Procure contract resources when necessary.
Oversee multiple concurrent projects ensuring that commitments of cost, schedule, and quality are kept. Step in and make appropriate decisions to put projects back on track if slippage occurs. Communicate a realistic status of each project in a timely fashion to upper management and stakeholders. Oversee the establishment and maintenance of standards of protocol, process and methodologies, and service levels
Pursuit – (Cost Model Generation )
Oversee BSA team’s response to customer RFP / RFI / RFQ’s for business opportunities; speak to departmental capabilities to meet proposed schedules and start-up timelines; act as a BSA representative.
Prepare department budget, justify proposed expenditures, accurately forecast gross and net contributions on a monthly and annual basis. Be frugal with expenses and manage to prescribed utilization rates to meet both gross and net budget on a monthly basis. Monitor P&L’s and Account Analysis closely for accuracy and submit the appropriate corrective action if entries are in error. Take appropriate corrective action to meet budget if forecasts indicate a different outcome.
Review work completed by team and provide routine performance feedback
Conduct formal performance appraisals (at least twice annually)
Assist team members in drafting and executing personal development plans
Train members of the application development team
Requires little supervision from a more senior manager; accepts considerable responsibility for project success; effective ability to assist others in the completion of assignments through knowledge sharing, effective ability to work on multiple tasks and projects simultaneously; effective knowledge of Exel’s business applications and business processes including both third party and in-house developed applications.
Bachelor’s degree in Information Technology, Management Information Systems or related field. Master’s degree desirable
Minimum 11 years experience in an IT environment.
Minimum 5 years in a business systems analysis role
Minimum 5 years in a supervisory or managerial role which includes recruiting, interviewing, personnel evaluations, and disciplinary matters.
Minimum 5 years experience in budgeting and managing cost centers.
Direct and successful accountability for project budgets and time-lines.
Excellent written and verbal communications skills.
Works well with all levels of operations, IT and customer personnel.
Exel is the leading contract logistics provider in the Americas thanks to the hard work of 40,000 associates at more than 500 sites...