Responsible for assisting physicians and mid-level providers in a medical office setting. Works with the providers and office staff in coordinating and providing patient care. Remains compliant with all state and federal regulations.
While performing the duties of this job, the employee is regularly required to talk or hear, sit, reach with hands and arms, and use hands to finger, handle or feel. The employee is occasionally required to stand, walk, stoop, kneel, crouch or crawl.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Works with providers to ensure patient continuity of care. Assist providers with pre- and post-visit planning to ensure patients meet standardized quality metrics.
- Provide patient counseling and education including but not limited to: chronic conditions, medication usage, need for and preparation of testing/procedures, and healthy living guidance.
- Provide direct patient care as ordered by providers including but not limited to:
- Testing: Vital signs, EKG, spirometry and MMSE.
- Treatment: Ear lavage, suture removal, injections, oral medications, wound care, dressing applications or changes and inhalation treatments.
- Collect blood and urine specimens as ordered and perform CLIA Waiver testing on-site.
- Assesses patient's chief complaint telephonically and on-site, and appropriately triages urgency of medical care following established protocols.
- Complete prescription refills per policy.
- Accurately document all communications and assessments in the electronic medical record promptly and professionally.
- Greets patients in a professional, prompt, helpful manner.
- Maintains clean and orderly work area.
- Maintain patient confidentiality at all times.
- Maintain regular and consistent attendance.
- Conduct self in accordance with Premier, Monarch and UHG policies.
- HS Diploma or GED
- Licensed LVN in the State of California
- Current BCLS CPR certification
- 5+ years experience as a LVN
- 2+ years working in a physician office practice
- 1+ years of experience working with Electronic Medical Records
- Experience working in Primary Care
- Knowledge of Practice Connect and MS Outlook, Word, and Excel
- Health Coaching or Care Management environment
- Previous experience with a Monarch HealthCare provider
- Experience with NextGen EMR
OptumHealth is part of the family of companies that make UnitedHealth Group one of the leaders across most major segments of the US health care system.
OptumHealth helps nearly 60 million Americans live their lives to the fullest by educating them about their symptoms, conditions and treatments; helping them to navigate the system, finance their health care needs and stay on track with their health goals. No other business touches so many lives in such a positive way. And we do it all with every action focused on our shared values of Integrity, Compassion, Relationships, Innovation & Performance.
At OptumHealth, you will perform within an innovative culture that's focused on transformational change in the health care system. You will leverage your skills across a diverse and multi-faceted business. And you will make contributions that will have an impact that's greater than you've ever imagined.
Diversity creates a healthier atmosphere: equal opportunity employer M/F/D/V
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. In addition, employees in certain positions are subject to random drug testing.
Skills / Requirements