Law Office Receptionist/Administrative Assistant
Complete Personnel Solutions - Buffalo, NY

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Job Purpose:
Serves customers by analyzing claims; completing audits; qualifying claim clients for settlement processing.

  • Determines eligibility for settlement participation/inclusion.
  • Processing all qualifying documentation.
  • Coordinating all documentation and processing with Claims Administrators.
  • Establishes qualification by studying documentation submitted; assembling additional information from claimant, and others; conducting research investigations of new and in-process claims.
  • Resolves claims by approving or denying documentation; calculating settlement benefit due; initiating payment or composing denial letter; guiding resolution of non-routine claims; auditing claims.
  • Ensures legal compliance by following guidelines, account contract, and the company's business plan.
  • Maintains quality service by following corporate customer service practices and protocols; recommending improvements.
  • Prepares claims reports by collecting and analyzing information.
  • Updates job knowledge for potential claims participation by reading professional publications; and reviewing legal websites for claims.
  • Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
MS Word & Excel, Skilled knowledge of ACCESS, Mail-Merge, Legal Compliance and Terminology, Reporting Skills, Thoroughness, Settlement Administration, Coordination, Informing Others, Organization, Analyzing Information, Research Skills, Professional Verbal and Written Correspondence.

Monster - 17 months ago - save job - block
About this company
Complete Personnel Solutions LLC. (CPS) is committed to consistent, professional solutions to your staffing needs. CPS is a locally owned...