Lead Dispatcher (Safety Sensitive)
Yankee Gas Services Co. - Berlin, CT

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AS STATED IN NUP 64, NEW HIRES AND EMPLOYEES WHO HAVE TRANSFERRED INTO A POSTED POSITION ARE EXPECTED TO REMAIN IN THEIR CURRENT POSITION FOR ONE YEAR BEFORE APPLYING FOR A SYSTEM JOB POSTING. IN ADDITION, EMPLOYEES NEED TO INFORM THEIR SUPERVISOR WHEN APPLYING FOR A POSTED JOB.

Please Note: This position is being re-posted as the shift requirement has been removed. Previous applicants need not apply.

COMPENSATION:
Band WS1: $745 - $1,036

POSITION REQUIREMENTS:
A high school diploma or the equivalent plus five years related experience is required. Knowledge of appliance service business practices is preferred. Candidate should have a good working knowledge of or ability to learn ACOS, C2, Microsoft Office and the CAD system. Demonstrated competency and proficiency in oral and written communications and strong customer skills are required.

POSITION DESCRIPTION:
Individual directs the daily work assignments including reviewing work, monitoring performance and providing input to appraisals. Individual provides assistance to supervisor as needed and may authorize exceptions to operational procedures in absence of supervisor. Individual directs work assignments for Field Operations personnel, including immediate dispatching of emergency calls related to public safety. Dispatches routine service calls relating to testing and repairing customer owned gas appliances and gas equipment. Dispatches service orders for installations and removal of gas meters and associated gas equipment on a 24-hour basis.

This position is categorized as safety-sensitive for the purpose of drug testing. Successful applicants shall be subject to a pre-assignment drug test if the individual is currently in a non-safety sensitive position. As an employee in this position the individual shall be subject to random drug testing. A positive drug test will result in disciplinary action.

This position is simultaneously being posted internally and externally.

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About this company
Yankee Gas Services does not ride a pony into town like a Yankee Doodle Dandy, but it does pipe a lot of natural gas to 71 central and...