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Goodwill Industries is currently seeking a Lead Retail Associate.
The Lead Retail Associate contributes to the mission of Goodwill Industries by helping lead a Goodwill retail store, donation site and in-store production facility. The Lead Associate will assist in maximizing efficiency, store appearance, customer and associate satisfaction, and financial results. The successful candidate will be accountable for all retail facility operations in the absence of other retail management team members. The Lead Associate is a key holder and opens/closes and prepares store for business day, conducts quality assurance inspections and monitor production levels, operates cash register, provides excellent customer service and provides guidance for store associates.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
In the absence of the Store Manager and Assistant Manager, directs the work tasks of Retail Associates and other retail employees/workers assigned to that facility, documenting any personnel issues that occur and reviewing with management at the next available opportunity.
-Accountable for all retail facility operations in the absence of other retail management team members.
-Close store, reconcile cash with daily sales reports and secure facility for night in the absence of the Store Manager and Assistant to the Manager
-Open store and prepare facility for business day in the absence of Store Manager and Assistant Manager.
-Conduct quality assurance inspections and monitor production levels based on store needs
-Prepare and maintain records of store operations including daily sales reports, cash deposits and opening/closing reports
-Responsible for reporting Workers’ Compensation claims in the absence of other retail management team members
Integrity and Trust