POSITION PURPOSE -
Do you want to be part of a thrilling revolution influenced by technology? The Home Depot is a $70 billion business-focused environment where you can contribute in a variety of functional areas covering all aspects of the consumer value chain. We are currently managing leading software packages and technology platforms to deliver creative results to our business partners and customers. We need people who understand how best to apply technologies to solve problems and develop innovative solutions. If you are looking for an opportunity to see instant, progressive, and substantial business benefits from your technology talents and experience, it's the perfect time to join The Home Depot.
As an IT professional you have expert knowledge in one or more programming languages or databases. Because of your excellent understanding of the entire project life cycle, you have the ability to direct project teams in the gathering, design, and development of complex applications/programs. You get to work closely with and learn from the brightest minds to ensure proper system design. Your role ensures highest quality implementations from design through quality insurance to production. You anticipate hardware and software design needs to take pre-emptive action. Our IT professionals support multiple team members and other project leads in day-to-day activities related to project work.
On- site and local perks:
Choose from a variety of benefit plans designed to meet your individual and family needs.
Take part in company Success Sharing - an incentive program based on sales performance.
Receive "Homer Awards" that lead to cash incentives for consistently demonstrating behaviors that reflect The Home Depot's values.
Work out at our on-site gym that offers classes and state- of- the- art equipment.
Eat at our on-site cafeteria that offers a plethora of options or enjoy discounts at neighborhood restaurants.
Pick up prescriptions on-site at the CVS pharmacy.
Bank On-site at our Credit Union.
Drop your child off at one of the largest corporate on-site daycare facilities.
This position is responsible for the day to day management of core virtualization infrastructure for The Home Depot. Typical tasks include server design, build, installation and configuration based on VMware and OpenStack hosting Microsoft, and Linux application servers. The associate will support break/fix production activities, participate in designs for new hosted applications, and assist in internal customer support for infrastructure and business-facing IT teams. This position is also responsible for the timely maintenance and remediation of the virtualization environment including performance monitoring, patching, and troubleshooting infrastructure issues for both VMware and OpenStack/KVM. Base hardware and software standards definition and evaluation are activities typically included in this role.
The Lead Systems Engineer develops, maintains and supports The Home Depot's complex technical infrastructures, hardware, and system software components. Operates as a team lead providing expert technical direction to team members. Interface with Business Stakeholders on all complex projects. Ability to present ideas and take charge of projects. Update manager on all escalated issues.
MAJOR TASKS, RESPONSIBILITIES AND KEY ACCOUNTABILITIES -
Manage installation, maintenance and support of complex technical infrastructures, hardware, and system software components.
Manage and tune platforms to ensure expected availability and performance levels are achieved.
Provide expert technical direction to Sr. System, System, Associate Engineers and contractors.
Manage store & SSC engineering and roll-out implementation.
Perform root cause analysis for service interruption recovery; create preventative measures on complex projects.
Interface with Business Stakeholders on all applicable projects. Update manager on all escalated issues.
NATURE AND SCOPE -
Typically reports to Manager, Information Technology
No associates report to this role on a permanent basis, but requires the leadership of a work group: assign and review work, train and contribute to performance appraisal (but not hiring, firing or disciplinary action).
ENVIRONMENTAL JOB REQUIREMENTS -
MINIMUM QUALIFICATIONS -
EDUCATION REQUIRED -
The knowledge, skills and abilities typically acquired through the completion of a high school diplomas and/or GED.
YEARS OF RELEVANT WORK EXPERIENCE - 5
PHYSICAL JOB REQUIREMENTS -
Frequent periods are spent standing or sitting in the same location with some opportunity to move about; occasionally there may be a need to stoop or lift light objects (typically less than 8 pounds).
ADDITIONAL QUALIFICATIONS -
Expert Knowledge and experience with computer hardware, operating systems and system software.
PREFERRED QUALIFICATIONS -
Candidates must possess experience managing a virtual infrastructure including VMware vSphere, VMware View, vCloud Director, OpenStack/KVM, general Linux administration, and scripting using PowerCLI and python.
Hands-on experience with datacenter server hardware technologies from HP, Dell, and Cisco.
Strong understanding of typical datacenter network and SAN technologies used to create a virtual infrastructure.
Experience with fibre channel and NFS storage technologies for hosting a virtual infrastructure.
Strong knowledge of typical x86 datacenter operating systems (Windows and Linux).
Knowledge of SQL Server, Citrix, update management, OS/Application installation scripting, remote monitoring and management of all system components is strongly preferred.
Exposure to mid and large enterprise application and infrastructure deployment processes, change management, and incident management practices.
Automated server deployment tools and scripting skills are a plus.
Ability to adapt and learn new technologies quickly.
Required Soft Skills: Excellent Customer Service, Documentation/Process, Project Management, Technical Leadership and the ability to work with project teams and other infrastructure teams to deliver quality solutions in a fast-paced environment.
Experience and Education
VMware certification preferred.
BS Computer Science or related field or equivalent experience.
General knowledge of Home Depot is helpful.
KNOWLEDGE, SKILLS, ABILITIES AND COMPETENCIES -
Expert knowledge of the PC (hardware and software) is essential.
Ability to listen to what the user is saying and then interpret what he/ she is trying to get across.
The ability to work autonomously and with a diverse team.
Ability to communicate at all levels.
Ability to present ideas and take charge of projects.
The Home Depot is the global leader in home improvement and fourth largest retailer in the world. Providing superior customer service and...