Lead, Patient Accounts - Follow-Up & Cash Applications, Non Government
Bayhealth Medical Center - Dover, DE

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Associate Degree


  • The Patient Accounts Lead - Follow-Up & Cash Applications, Non-Government is responsible for management of the A/R queues and the day to day work flow of follow-up and posting activities. Responsible for follow-up on all clinical appeals and payment variance resolutions with the non-government payers. Perform all duties to assist in effective accounts receivable management for Non-Government A/R; including follow-up and cash application activities as directed by the Manager. Serve as a back-up for Specialist(s) and/or Representative(s) during periods of absence to maintain daily processes.

    In addition to meeting the minimum/preferred qualifications, the ideal candidate will have excellent medical billing and collections knowledge, be self-directed and able to work independently with no supervision.

    Minimum/Preferred Qualifications:

    Education: AS Degree in Business or Finance; or in lieu of AS Degree, must have four (4) years of Patient Accounting experience to include: billing, collections, insurance authorization and accounts receiving experience. BS Degree in Business or Accounting preferred.

    Experience: Three 3 years hospital Patient Accounting experience required, five plus (5+) years preferred.

    Computer/Software Knowledge: Experience in medical billing and claims editing systems (i.e. ePremis) and basic computer literacy in Word, Excel, or similar software required. Experience with McKesson STAR system and ePremis claims editing system preferred.

    License/Certification: Certified Patient Account Manager (CPAM) certification preferred.

  • Bayhealth Medical Center - 20 months ago - save job
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