Library Assistant Sub - Public and Child...
City of Appleton, WI - Appleton, WI

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This is a paraprofessional position in the Public Services section and/or Children’s Services section of the library. Work involves providing reference and reader’s advisory to patrons at the adult public service desks and/or children’s service desk. Work is performed under the general supervision of the Public Services supervisor and/or the Children’s Services supervisor. Some evening and weekend work may be required.

Examples of Duties:
  • Provides reference and reader’s advisory to patrons at adult and/or children’s public service desks in person and via the telephone.
  • Instructs patrons in the use of electronic and print resources.
  • Maintains regular punctual and predictable attendance.
  • Troubleshoots simple computer and printer problems.

Typical Qualifications:

Bachelor of Arts or Science Degree or equivalent combination of education, training and experience which provides the following knowledge, abilities and skills:
  • Basic knowledge of public library services and practices
  • Ability to provide reference and reader's advisory services to the public in person and via telephone and e-mail.
  • Ability to instruct varied age groups in using electronic and print resources for information gathering
  • Familiarity with MS Windows; a basic understanding of MS Office including the use of word processing software to create, retrieve and edit documents: using e-mail to read, send and reply to individuals and the ability to learn microcomputer procedures quickly.
  • Ability to maintain effective relationships with other employees and the public and to deal with public relations problems courteously and tactfully.
  • Ability to work independently with creativity
  • Strong oral and written communication skills
  • Must be able to bend in all directions, lift and lower items weighing up to 5 pounds

Supplemental Information:

This is a sub position with a mix of set and call-in hours. Hours will vary from 10-20 hours per week, with some evening and weekend hours required.