Library Associate #499390
Lamar University - Beaumont, TX

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Duties:
  • Provide reference service to library patrons and serves as backup for Reference Librarians.
  • Maintain a strong knowledge of print and online resources including the library catalog, databases, and reference materials.
  • Teach patrons how to research their information needs using relevant online and print resources.
  • Teach patrons how to use other library services including interlibrary loan, reserves and e-reserves.
  • Provide troubleshooting and basic assistance with photocopiers and printers.
  • Manage the physical space by keeping the area attractive and well-organized, ensure prompt an accurate shelving and regular shelf-reading of reference materials.
  • Monitor equipment and supplies, maintaining, ordering and replacing items as needed.
  • Have a positive customer service philosophy.
  • Interpret library policies and procedures as needed to perform daily duties.
  • Performs other related duties as required. May be cross-trained to serve as a back-up in other library departments.
Supervision:
  • Independent judgment under minimal supervision from department coordinator or other library faculty.
Minimum Qualifications

Education and/or Experience:
  • Two years of college coursework and/or relevant library experience required.
  • Library public service experience or relevant customer service experience.
  • Basic computer skills, email, work-processing, database searching.
Knowledge:
  • Standard library and office practices and procedures.
  • Ability to establish and maintain effective working relationships with a diverse population.
  • Some understanding of instruction or training.
  • Ability to work in a changing, progressive environment.
Skills:
  • Word processing, World Wide Web use, Instant messaging, Web 2.0
  • Effective communication skills with a diverse population.
  • Ability to work well as a team.
  • Ability to adapt to changing customer and library demands.