Library Information Assistant- Epiphany Library
The New York Public Library - Manhattan, NY

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Responsibilities:

Under the general supervision of the Library Manager, a Library Information Assistant:
  • Provides circulation/reference service and instruction to library patrons of all ages using print, media and computer resources;
  • Answers questions from the public in person, over the telephone and electronically;
  • Performs community outreach to promote and increase public participation and use of library services;
  • Assists in planning and delivering library programs for children, teens and/or adults;
  • Instructs patrons on the use of the Internet, computer applications and other Library services;
  • Assists with fines & fees management, collection development/weeding, reserves and opening/closing procedures;
  • Ensures patrons follow library policies and procedures;
  • May take responsibility for the facility, staff and operations in the absence of the Library Manager;
  • Performs other related duties as required.

Qualifications:

Qualifications:
  • Bachelor’s degree required, preferably with a strong, well-rounded liberal arts background;
  • Successfully demonstrated public service experience with the ability to work well with a diverse patronage;
  • Strong interpersonal, oral, and written communication skills;
  • Successfully demonstrated ability to work as part of a team;
  • Strong organization and planning skills, including the ability to perform multiple projects or tasks simultaneously;
  • Strong computer and other related technology skills, including MS Word, Excel, Powerpoint;
  • Demonstrated knowledge of computer services including on-line searching, social media and Library databases preferred;
  • Experience creating, conducting and/or participating in community training, programming and outreach preferred, preferably with a young adult audience
  • Demonstrated knowledge of library resources preferred.

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