License Management Business Analyst - 84032
Talent Merchants - Homestead, FL

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The License Management (LM) BIDS (Business Intelligence and Decision Support) team provides pipeline management, business insight, and regional support to the LM Field organization. The Business Analyst (LATAM) position will provide analysis to improve the Customer Profiling process, Weekly Revenue Outlook, and partner closely with Americas field leaders to address business requirements.

Principal Duties and Responsibilities

The Business Analyst will work independently to complete specific assignments in support of the LM field organization, Head of WW BIDS and Americas Business Advisor

Research and analyze data to produce Customer Profile presentations outlining:

Revenue and Headcount Growth

Prior L&C engagement history

Existing ELA & Renewal dates

Purchase patterns and Spent Analysis

Product penetration ratios

Contact Adobe customers to inquire software deployment baseline

Responsible for Revenue Outlook submission

Produce quarterly KPI as needed to support LATAM

LATAM operational planning and support in local language

Carry out system and process roll out training in Spanish & Portuguese

Required Skills

Effective communication over the telephone, in person, and in written communications

Ability to speak/write Spanish & preferably Portuguese fluently

Familiarity with customers in key LATAM markets and ability to easily segment customers industry/vertical

Extensive experience using MS Excel to manipulate and analyze data

Ability to research company data using Internet Search & Hoovers Database Extensive experience creating PowerPoint presentation with animation

Ability to work effectively and positively with other team members

Ability to meet deadlines and document processes